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Express Employment International · 1 week ago

Customer Service Representative/Dispatcher

Taunton, MA

Full-time

Onsite

Entry Level

$20/hr - $20/hr

1+ years exp

Express Employment Professionals is seeking a Customer Service Associate to join their busy office. This role involves handling high-volume phone calls, assisting customers in person, performing data entry, and supporting general administrative tasks.

Staffing & Recruiting

Responsibilities

Answer incoming phone calls

Handle customer inquiries in person and over the phone

Resolve customer issues professionally and efficiently

Perform data entry and process orders

Provide general administrative support as needed

Qualification

Customer service experienceMicrosoft Office proficiencyMultitasking abilityAttention to detailDispatch experienceBilling experienceWritten communication skillsVerbal communication skills

Required

1–2 years of related administrative or customer service experience

Proficiency with Microsoft Office (Word, Excel, Outlook)

Strong attention to detail and accuracy

Ability to multitask in a fast-paced office environment

Solid written and verbal communication skills

Preferred

Dispatch and billing experience is a plus

Company

Express Employment International

Glassdoor3.8

Founded in 1983 and corporately headquartered in Oklahoma City, Express Employment International supports the Express Employment Professionals franchise and related brands.

Founded in 1983

Oklahoma City, OK, US

10001+ employees