Lang Company (Now Marco Technologies) · 1 day ago
AUDIO VISUAL SOLUTIONS ENGINEER
Lang Company, now Marco Technologies, is seeking an Audio Visual Solutions Engineer to provide quality services and solutions to clients while ensuring high levels of client satisfaction. The role involves building and scoping solutions, supporting sales opportunities through product demonstrations, and assisting Sales Representatives with technical expertise.
Consulting
Responsibilities
Work with a focused set of products in the solutions group to achieve the following:
Maintain technical expertise, including any necessary certifications
Demonstrations of solutions products
Builds product and assists in product development
Reviews and assesses solutions products
Provide sales consultation, design, and support of opportunities involving all products in assigned categories
Offer roadmap and strategic vision to new and existing clients that will result in specific tasks and recommendations of products
Ensure strong and effective market knowledge of product and services in collaboration with product development team
Serves as content expert for supported product groups
Demonstrating extensive knowledge and key benefits of Marco solutions versus the competition
Lead or assist with presales including customer demonstrations, proof of concepts, briefings, and marketing events sponsored by Marco
Upkeep demo equipment and solutions centers
Stay knowledgeable on current and future offerings from manufacturers in preparation for Marco sales efforts
Keep well informed on industry changes and continually work to improve sales and presentation techniques
Stay advised on company procedures and objectives, and always be prepared to accurately discuss them to our clients
Promptly assist and maintain documentation of client facing paperwork in a timely manner to include RFPs, PSEs, service requests, and purchase agreements
Attend required company and department meetings
Assist Sales staff with RFP responses
Act in accordance with Marco policies and procedures as set forth in the Employee Handbook
Perform other related duties as assigned
Qualification
Required
An associate degree and three years of relevant experience; or equivalent combination of education and experience
Proven experience working with audio visual, network systems and new technology
Solid understanding of industry technologies as it pertains to presale responsibilities. Understand hardware and software related to Marco's current Audio Visual solution offerings which includes video conference, paging, K-12, auditoriums, gymnasiums and other complex designs
Valid Driver's License, proof of personal insurance, and a clean driving record
Proficiency with business collaboration tools such as MS Office applications, Visio, MS Project, and company and client specific programs
Communication – Must possess superior communication skills in working with technical and non-technical people, and the ability to develop and maintain collaborative relations among all levels of an organization
Commitment – This is needed to see a project or task from start to finish. Showing that you are a hard worker, committed to your job, and improving yourself, shows you can take something on and finish it
Initiative – Being able to demonstrate you can handle problems on your own and deal with them. Not waiting to be told what to do when you see a problem. If you can't solve it yourself, go find someone who can
Confidence – When you are assured of your own ability, it shows you have the nerves to handle the tough situations that can arise
Teamwork – The ability to work with others on a combined task, make contributions to the task, and share the responsibility of the outcome
Time Management – Your ability to prioritize several tasks and keep them running simultaneously (multitasking). Also being able to recognize and respond to changing priorities in order to meet deadlines
Enthusiasm – You need to be able to not only motivate yourself but motivate others as well
Flexibility – Adapt to changes in the work environment. Change approach or method to best fit the situation
Continuous Learning – Has desire and seeks to expand knowledge of audio visual, network systems and new technology
Preferred
Certifications and knowledge in the following products: Crestron, QSC, Poly, Cisco, Barco, Extron CTS, CTS-L and CST-D preferred