Self-Help Credit Union · 4 months ago
Member Services Representative
NC-Charlotte-Beatties Frd
Full-time
Onsite
Entry Level
1+ years expSelf-Help Credit Union is dedicated to promoting economic justice and opportunity for all communities. They are seeking a Part Time Member Service Representative/Teller to provide high-level customer service, process transactions, and assist members with their financial service needs in a friendly and efficient manner.
Banking
Responsibilities
Initiate and lead conversations to identify and assess member needs
Maintain and enhance member account relationships by providing excellent member service
Process share deposit payments, loan payments, manual payrolls, and account transfers
Maintain drawer cash levels within prescribed amounts
Post and Log night, ATM, and mail deposits. (Part of dual-control team.)
Perform other duties and projects as assigned
Qualification
Required
High School graduate or equivalent
Preferred
Minimum one year experience in financial institution or other customer service industry preferred
Prior cash handling and customer service responsibilities preferred
Preference for working in organizations that place priority on teamwork and collaboration
Company
Self-Help Credit Union
Self-Help is a family of nonprofit organizations whose mission is to create and protect ownership and economic opportunity for all.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Truist Foundation
2024-02-14Grant
Leadership Team
Marcus Bowen, CFA, CPA
Chief Financial Officer
Kimberly Jones
Vice President, Director of Partnerships & Community Engagement-Midwest
Recent News
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