PreSales Collective · 1 day ago
Project Manager, Implementation
Plano, TX
Full-time
Hybrid
Mid Level
3+ years expSmart Data Solutions is a leading provider of data management solutions in the healthcare sector. They are seeking an Implementation Project Manager to lead the deployment of their products, ensuring seamless integration and customer satisfaction through effective project management and stakeholder engagement.
Communities
Responsibilities
Plan, execute and oversee the end-to-end implementation of the Smart Data Solution products, ensuring projects are delivered on time, within scope, and within budget
Identify potential risks and develop mitigation strategies to ensure smooth implementation
Develop scalable processes for managing multiple concurrent implementations across different healthcare customers
Work closely with Product and Engineering teams to refine implementation workflows, resolve technical roadblocks, drive automation, and enhance system integrations
Develop and manage a detailed project plan to align with budget and forecast
Organize project update meetings and associated agendas
Track project deliverables, dependencies, and due dates
Manage change control, issues/risk management and reporting
Manage project team escalations for resolution
Maintain communication between all team members regarding due deliverables, and make appropriate adjustments to ensure that all due dates are met
Serve as the primary point of contact for clients throughout the implementation process
Conduct client needs assessments, gap analyses, and workflow mapping
Facilitate regular status meetings, progress reports, and executive briefings
Train end-users and provide support to optimize system adoption
Assist in translating business rules into technical specifications
Evaluate business problems and align process and technology solutions to meet client business goals and objectives
Build testing plans and assist during testing phases
Troubleshoot and resolve technical or operational issues during deployment
Track key performance indicators (KPIs) to measure project success
Gather feedback from clients to improve future implementations
Document best practices and lessons learned for process enhancement
Leverage analytics and reporting to identify inefficiencies and implement data-driven process improvements
Identify opportunities for automation, self-service tools, and technology enhancements to streamline implementation
Qualification
Required
3+ years of experience in software implementation, project management, or professional services, preferably in healthcare technology
Proven experience leading complex, multi-stakeholder software implementations
Expertise in project management methodologies (Agile, Scrum, Waterfall, etc.)
Strong understanding of customer success, onboarding, and software adoption strategies
Excellent leadership, communication, and stakeholder management skills
Ability to analyze data and metrics to drive strategic decisions and process improvements
Knowledge of cloud-based SaaS deployment, system configurations, and implementation best practices
Familiarity with SQL, data migration processes, and healthcare data security protocols
Experience with project management and implementation tools like JIRA, Salesforce, Smartsheet, Clarity, or similar platforms
Previous experience working in high-growth or fast-paced SaaS environments
PMP, PMI-ACP, or similar project management certification is a plus
Understanding of AI/ML applications in healthcare is a plus
Excellent communication, stakeholder management, and client relationship skills
Strong problem-solving abilities and adaptability to changing priorities
High attention to detail and ability to manage multiple projects simultaneously
Team-oriented mindset with leadership and negotiation capabilities
Benefits
Health insurance
Short-term, and long-term disability
401(k) with a company match to provide a better future in your retirement years
A flexible environment with a competitive paid time off package; including vacation, holiday, give-back day, and a floating day
Company
PreSales Collective
Community for all things PreSales: Leaders + Sales, Solution, Value Engineers + Solutions Architects + Aspiring SEs.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Jose Espinoza ☁
PreSales SoCal Co-Founder & PSC Regional Lead
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