Lowe's Companies, Inc. · 2 weeks ago
Sr Analyst-Workers Compensation
Mooresville, NC
Full-time
Onsite
Mid, Senior Level
$72K/yr - $121K/yr
3+ years expLowe's Companies, Inc. is a FORTUNE® 100 home improvement company serving millions of customers weekly. The Sr Analyst-Workers Compensation Claims will provide insights and support to enhance the Workers Compensation Program, driving operational excellence through analysis and collaboration with various partners.
HardwareHome RenovationManufacturing
Responsibilities
Evaluates monthly, quarterly, and annual performance of claims administrator and subcontracted vendors through analyses such as cost-benefit, feasibility, and trending analyses. Supports leadership by translating findings and providing actionable insights and recommendations for operational enhancement
Analyzes industry benchmarks and drafts reports for use in evaluating comparative program performance
Tracks, analyzes, and reports on Key Performance metrics and OKRs. May use data visualization tools to further illustrate key insights. Will communicate gaps, trends, or observations to leadership
Assists in developing annual OKRs (including leading and lagging indicators) directly tied to claims initiatives or strategies
Partnering with the claims administrator and Lowe’s Care Nurses (LCN), communicates operational drivers, root cause analyses, and impacts through collaborative quarterly stewardship
Analyzes Return-to-Work performance against Workers' Compensation strategy and ODG best practice guidelines to ensure optimal outcomes and to identify gaps in the program. Works closely with LCNs, HR, Store Operations and claims administrator to close gaps and increase temporary transitional duty utilization. Will function as project lead on process flow design and analysis of the integrated RTW program
Manages the Litigation Platform which includes evaluating defense counsel outcomes and providing recommendations to leadership on the basis of Litigation KPIs, defense costs, rate structures and financial impact
Conducts ongoing litigation reviews, recommending strategies for optimal or early resolution
Works cross-functionally to review and revise litigation management guidelines, and Request for Proposal Documents, and provides recommendations as necessary
Leads litigation communication standards including the Defense Counsel summit, quarterly newsletter content, defense counsel chats, RFI/RFP communication, and Defense Panel Database
Leads development and maintenance of an electronic discovery platform. This includes coordinating discovery responses, and developing a SharePoint site to house materials, workflows, and enhanced contact support. This may also require the use of automation tools to enable more efficient access to materials
Facilitates and maintains WC claims management training and communication platform. This requires working cross-functionally with internal and external business partners to understand the critical business needs and to develop/maintain perpetual training and communication documents
Using information gathered from monthly reporting and feedback loops develops a roadshow format to educate internal business partners and field operations on proactive recommendations, opportunities, revised processes, and financial impacts to ensure operational excellence
Creates and revises all WC workflows, Risk Management website documents, knowledge articles, standard operating procedures, and policies and procedures
Supports Critical Claim Decision Points - Reserving, Settlement, RTW, subrogation, Nurse Case management triggers, associate experience, litigation avoidance
Reviews and provides consultation on settlement and reserve requests up to $150,000. Supports leadership by evaluating complex claims > $150,000 and providing recommendations on mitigation strategies for optimal resolution
Complete audits on TPA operations, authority, caseloads, litigation avoidance and associate excellence which includes developing criteria, reviewing, and analyzing data and communicating results to leadership
Supports leadership by creating business cases for major projects or key initiatives. Will also assist leadership by participating in Vendor sourcing initiatives
Collaborates with external and internal partners such as HR, Safety and Legal to resolve escalations on mid-level to complex claims matters
Organizes resources and information in an efficient manner to handle competing demands and accomplish what needs to be done
Collaborates with Director to conduct research and remain actively aware of industry best practices
Qualification
Required
Bachelor's Degree Business, Accounting, Finance, Risk Management or related field
3-5 Years Demonstrates strong analytical, critical thinking and problem-solving skills
Good Experience with BI tools such as PowerBI or Tableau
Experience in drafting formal documents, developing, and delivering presentations, project planning and cross-functional collaboration
Preferred
Querying experience with Risk Management Information System tools
Company
Lowe's Companies, Inc.
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States.
10001+ employees
H1B Sponsorship
Lowe's Companies, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (389)
2024 (310)
2023 (388)
2022 (357)
2021 (242)
2020 (394)
Funding
Current Stage
Public CompanyTotal Funding
$22B2025-09-30Post Ipo Debt· $5B
2025-08-20Post Ipo Debt· $9B
2023-03-28Post Ipo Debt· $3B
Leadership Team
Jennifer Wilson
SVP, Chief Marketing Officer
K
Kathy Higgins
VP IT Business Management
Recent News
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