Customer Service Rep, Long term care jobs in United States
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Lincare ยท 2 weeks ago

Customer Service Rep, Long term care

Lincare is a company focused on providing long term care services, and they are seeking a Customer Service Representative. The role involves taking calls from long term care customers, entering orders, and dispatching to the appropriate service center.

Health CareHealth DiagnosticsMedical

Responsibilities

Log all incoming calls
Add new residents to existing LTC customer data base as necessary
Follow up on delivery of requested items
Answer questions and troubleshoot customer issues
After-hours dispatching when scheduled

Qualification

Order EntryDispatchingCall LoggingDatabase ManagementDelivery Follow-UpCustomer ServiceProblem-SolvingWillingness to Work After Hours

Required

Ability to take calls from Long Term Care customers
Experience in entering orders and dispatching to service centers
Proficient in logging incoming calls
Ability to add new residents to existing LTC customer database
Experience in following up on delivery of requested items
Ability to answer questions and troubleshoot customer issues
Willingness to perform after-hours dispatching when scheduled

Company

Lincare was founded on the belief that through patient education and clinical support, we can improve patient compliance with physicians'

Funding

Current Stage
Public Company
Total Funding
unknown
2012-07-02Acquired
1992-01-01IPO
1990-11-29Private Equity

Leadership Team

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Amy Q.
Human Resources Business Partner
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Brian Nannie
Chief Data Officer
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Company data provided by crunchbase