Customer Service Rep, Long term care jobs in United States
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Lincare · 11 hours ago

Customer Service Rep, Long term care

Lincare is a company focused on providing services to Long Term Care customers. The role involves taking calls, entering orders, and dispatching to the appropriate service center while ensuring customer satisfaction through effective communication and follow-up.

Health CareHealth DiagnosticsMedical

Responsibilities

Log all incoming calls
Add new residents to existing LTC customer data base as necessary
Follow up on delivery of requested items
Answer questions and troubleshoot customer issues
After-hours dispatching when scheduled

Qualification

Order EntryCall LoggingDispatchingData ManagementCustomer ServiceProblem-SolvingAttention to Detail

Required

Takes calls from Long Term Care customers
Enters orders
Dispatches to the appropriate service center
Logs all incoming calls
Adds new residents to existing LTC customer data base as necessary
Follows up on delivery of requested items
Answers questions and troubleshoots customer issues
After-hours dispatching when scheduled

Company

Lincare was founded on the belief that through patient education and clinical support, we can improve patient compliance with physicians'

Funding

Current Stage
Public Company
Total Funding
unknown
2012-07-02Acquired
1992-01-01IPO
1990-11-29Private Equity

Leadership Team

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Amy Q.
Human Resources Business Partner
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Brian Nannie
Chief Data Officer
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Company data provided by crunchbase