Vivint · 2 weeks ago
Product Manager, Video Infrastructure
Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. Vivint is seeking a Senior Product Manager to join their Protect Team, focusing on Infrastructure across their Video, Camera, Services, and Security Experience product lines, driving product performance and user engagement through data insights.
ElectronicsSecuritySmart Home
Responsibilities
Ensure alignment across product verticals, driving cross-functional execution for architectural initiatives that span hardware, embedded, platform, and mobile experiences
Drive foundational infrastructure initiatives across video and camera products that improve product scalability, maintainability, and cross-product cohesion
Develop product strategy and roadmap for outdoor camera Wi-Fi bridge devices, both hardware and software
Own data strategy for the Protect Team, working with data scientist partners to define dashboards, metrics, and tools that highlight product health, adoption, and competitive benchmarks
Be the expert on Protect Team product metrics, consistently driving and refining dashboards that provide insight into customer needs, performance gaps, and quality benchmarks for software and hardware releases
Partner with engineering and design to discover, define, scope, and deliver changes that impact performance, stability, or data accessibility across Protect Team product lines
Establish product KPIs to measure user satisfaction, engagement, churn, latency, uptime, and feature performance across devices and services
Collaborate with stakeholders to identify root causes of product pain points and drive prioritization of resolution
Create clear, data-supported product documents to align stakeholders and guide development teams
Qualification
Required
Experience delivering platform or infrastructure improvements in partnership with technical, business, and design stakeholders
Ability to drive vision and roadmap for performance and quality improvements through architectural and cross-platform changes
Excellent written and verbal communication skills with the ability to influence cross-functional partners
Experience launching consumer software and/or hardware products
Strong analytical background with hands-on experience in data analysis, statistics, or mathematics
Proficient with data tools such as Tableau, Mixpanel, Memfault, or similar BI/telemetry platforms
Able to partner with data analysts on complex datasets and translate them into intuitive stories and actions
Collaborative, curious, and comfortable working across multiple product domains and technical layers
2–4 years of experience in product management, analytics, or data-driven product role
Bachelor's degree in a technical, quantitative, or business-related field (e.g., Math, Business, Statistics, Computer Science, Engineering, Economics)
Demonstrated ability to work with engineers and data teams to bring product ideas to life
Experience contributing to product strategies through insights and data storytelling
Preferred
Prior experience in connected devices, IoT, or security products is a plus but not required
Benefits
Free daily lunch and drinks on site
Paid holidays and flexible paid time away
Employee /Friends/Family Discounts
Onsite health clinic, gym, gaming tables
Medical/dental/vision/life coverage & 24/7 Medical Hotline
401(k) + Employer Match
Employee Resource Groups
Company
Vivint
Vivint offers an integrated smart home system along with in-home consultation, professional installation, monitoring, and support.
H1B Sponsorship
Vivint has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (20)
2023 (19)
2022 (26)
2021 (20)
2020 (24)
Funding
Current Stage
Public CompanyTotal Funding
$1.27BKey Investors
Goldman Sachs
2022-12-06Acquired
2020-01-21Post Ipo Equity· $488M
2020-01-21IPO
Recent News
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