Full Time - Scheduling Coordinator jobs in United States
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Senior Helpers ยท 1 day ago

Full Time - Scheduling Coordinator

Senior Helpers is currently seeking a dedicated Scheduling Coordinator to join our team in our Murrells Inlet office. This role is crucial in ensuring that compassionate, dependable care reaches seniors in their homes by coordinating and scheduling caregivers based on individual care plans.

Health Care

Responsibilities

Coordinate and schedule caregivers for new and existing clients based on assessments and individualized care plans
Maintain accurate, complete schedules, ensuring coverage for at least the next two business days and weekends
Respond calmly and effectively to scheduling changes, emergencies, and call-outs as they arise
Track and document assignment refusals, call-outs, late arrivals, and early departures within scheduling software, sharing insights with leadership
Balance client needs, caregiver availability, and business priorities to maintain appropriate gross profit margins
Participate in on-call scheduling responsibilities, averaging two weeks per month (additional compensation provided)

Qualification

Scheduling experienceCustomer serviceHealthcare staffingOrganizational skillsProblem-solving skillsCommunication skillsTeam player

Required

At least one year of experience in staffing, recruiting, or scheduling
Professional background in customer service, with a calm and respectful communication style
Familiarity with healthcare staffing or similar service-based environments
Strong organizational and problem-solving skills, with the ability to think creatively when challenges arise
Comfort managing multiple phone lines and prioritizing tasks in a fast-paced setting
A collaborative, dependable team player who can also work independently with confidence and care

Company

Senior Helpers

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Senior Helpers is a franchisor and provider of in-home senior care services for elderly individuals.

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Comvest Credit Partners
2024-04-23Debt Financing
2024-03-21Acquired

Leadership Team

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Glen J. Scharfeld, M.S.
Owner/ CEO
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Julio Vazquez
Owner/ CEO
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Company data provided by crunchbase