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Canon Financial Services, Inc. · 3 months ago

Field Service Technician I – Copiers & Printers (Digital Imaging Equipment)

US-CA-San Jose

Full-time

Onsite

New Grad, Entry Level

$19/hr - $26.31/hr

Canon U.S.A., Inc. is a leader in imaging technology, solutions, and services, and they are actively seeking a Field Service Technician to support clients by maintaining and repairing Canon-supported copiers, printers, and imaging equipment. This hands-on role involves providing on-site technical service to ensure peak performance and maximum uptime for Canon devices.

BankingFinancial Services

No H1B

U.S. Citizen Only

Responsibilities

Providing on-site maintenance, diagnostics, and repair of copiers, printers, and MFPs in line with Canon’s Service and Parts Standards

Identifying and reporting product failure trends and serviceability issues to management, with accurate documentation

Maintaining up-to-date technical information, Field Service Reports, Expense Reports, and Canon property

Meeting customer needs by delivering efficient, responsive, and accurate maintenance in the field, shop, or on-site

Delivering high levels of customer satisfaction through clear communication and dependable support

Ensuring machines perform reliably and supporting your team in reaching branch/district performance targets

Qualification

Technical serviceMaintenanceRepairInternet environmentsCustomer serviceCommunication skills

Required

Hold a High School diploma or equivalent experience required

Possess a basic understanding of internet environments and the ability to successfully complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class

Ability to travel (valid driver's license and acceptable driving record necessary)

Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises

Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling)

Benefits

Employee referral bonus

Employee discounts

"Dress for Your Day" attire program (casual is welcome, based on your job function)

Volunteer opportunities to give back to our local community

Swag! A Canon welcome kit and official merch you can’t get anywhere else

Medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more.