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State of Tennessee · 23 hours ago

LICENSING SPECIALIST 1 - 12302025-73981

Davidson County, TN

Part-time

Onsite

Mid, Senior Level

$19.87/hr - $29.86/hr

3+ years exp

The State of Tennessee is seeking a Licensing Specialist 1 to assist in the oversight of hunting and fishing licensing systems for the Tennessee Wildlife Resources Agency. The role involves managing licensing staff, liaising with third-party vendors, and ensuring the accuracy of licensing operations.

AgricultureChildrenEducationGovernmentHealth Care

Responsibilities

Oversees the daily operation of the Agency's REAL (Remote Easy Access Licensing). Communicates with the vendor, Agency staff, and the public, creates and revokes user accounts, and monitors weekly Automatic Clearing House sweeps

Collaborates with the Licensing Director to develop long range goals for the division. Analyzes system and workflows for potential improvements. Develops plans for increased functionality of system. Analyzes licensing trends and create strategies for increasing public license purchases

Ensures all financial transactions are completed properly and accurately each week. Ensures all on hand inventory is accurately and efficiently maintained. Ensure the accuracy and integrity of Quota Hunt data, financial transactions, and supporting documentation

Conducts audits of REAL system users to ensure separated users no longer have access and active users have appropriate access in accordance with Agency and State rules and policies

Troubleshoots REAL system issues and system improvement needs. Enters and monitors change tickets to ensure progress through the resolution process

Qualification

Licensing ManagementCustomer ServiceSales ExperienceSystems AnalysisMonitoringSpeakingCritical Thinking

Required

Graduation from an accredited college or university with a bachelor's degree in business management, or other related acceptable field and 3 years of relevant experience

Seven years of increasingly responsible full-time professional licensing or sales experience of which at least one year must be supervisory experience

Three years as a Licensing Manager

A valid driver's license

For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations