Mars · 22 hours ago
IT Infrastructure & Broadcast Operations Technical Lead
McLean, VA
Full-time
Onsite
Senior Level
5+ years expMars is a company focused on building a better tomorrow, and they are seeking an IT Infrastructure & Broadcast Operations Technical Lead. This role involves implementing and maintaining the technology backbone for executive broadcasts, focusing on IT and AV infrastructure, cloud integration, and ensuring the resilience and security of broadcast production technologies.
ConfectioneryConsumer GoodsFood and BeverageManufacturing
Responsibilities
Manage and execute the design, deployment, proactive maintenance, and lifecycle management of on-premise and cloud-based broadcast AV/IT infrastructure, including firmware/OS patching, application updates, configuration management, redundancy, high availability strategies, facility cabling, and equipment refresh cycles
Configure, monitor, and support hybrid enterprise broadcast AV networks across multiple global locations and cloud environments
Align infrastructure roadmap across on-premise sites and cloud with a focus on remote production workflows ensuring reliability, scalability, and security
Implement automation and infrastructure/configuration-as-code practices for repeatable deployments, configuration baselining, version control, and change governance
Partner with Information Security to ensure technical solutions comply with policy and governance requirements, including security monitoring/detection, network segmentation, credential governance, access controls, patch/vulnerability management, and secure network connectivity
Manage OPEX/CAPEX planning and budget execution for broadcast and IT operations; develop business cases for resilience, modernization, and automation initiatives
Track utilization and optimize spend across cloud resources, licensing, support agreements, and hardware lifecycles
Develop and maintain IT Service Management (ITSM)-aligned practices tailored to real-time broadcast and special event operations; collaborate with internal and external IT support teams to enable operational success
Embed continuous improvement loops focusing on root cause eradication, automation efficiencies, and technical debt reduction
Provide strong networking expertise including multicast, QoS, VLAN design and segmentation, routing, firewall policies, fiber optics, WAN (bonded links/cellular), and SD-WAN technologies
Oversee media transport and streaming protocols such as SRT, Zixi, HLS, DASH, RTMP, and WebRTC
Manage cloud and virtualization platforms including Azure services, infrastructure hosting, containerization, and hybrid cloud to on-premise integration
Administer systems fundamentals including Windows, Mac, and Linux environments, identity integration (Active Directory/SSO), and foundational database management
Operationalize technical solutions for live corporate broadcasts and special production events (on-site, remote, hybrid), including live monitoring, audio/video backhaul, routing, switching, presenter contribution, recording, streaming, and redundancy/failover components
Act as lead technical authority during broadcasts and events to proactively monitor end-to-end signal flow; execute failover options as necessary. Provide clear situational communication during live incidents, tailoring technical translation for executive and non-technical stakeholders
Define and execute technical readiness standards, checklists, and failover procedures for all live productions to ensure technical resiliency. Maintain, test, and continuously refine disaster recovery and business continuity strategies
Support equipment installation and maintenance tasks such as rack equipment installation/removal and cabling as needed
Demonstrate high judgment under pressure with calm decision-making in live broadcast or major incident scenarios
Qualification
Required
Bachelor's degree in Engineering, Computer Science, Broadcast Technology, or equivalent industry experience
Relevant technical certifications such as AWS/Azure, ITIL, Dante, SMPTE, NDI, CTS, Security+/CISSP, Network+, or similar
Minimum 5 years of experience in broadcast engineering, media technology, or large-scale live event technical operations
Progressive responsibility spanning broadcast technologies, cloud integration, and live event escalation support, including signal chain engineering for baseband and IP audio/video workflows
Direct involvement in designing, commissioning, and scaling broadcast infrastructure including facility builds, control room and studio design, cloud and remote production enablement
Experience with remote/REMI production architectures, virtual production, and cloud-based switching environments
Strong proficiency in audio-visual technologies used in corporate meeting spaces, including hybrid meeting scenarios and ad hoc event-based deployments
Advanced proficiency with Microsoft 365 productivity platform (Teams, OneDrive, SharePoint, Outlook, PowerPoint, Word, Excel, CoPilot)
Experience managing IT Security in mixed media/AV IT environments
Knowledge and experience in IT Service Management methodologies (e.g., ITIL), including incident lifecycle management (detection, triage, impact assessment, communication, root cause eradication)
Organizationally savvy with the ability to leverage global networks to mobilize resources and deliver complex initiatives
Benefits
Best-in-class learning and development support from day one, including access to our in-house Mars University.
An industry-competitive salary and benefits package, including a company bonus.
Company
Mars
Mars is a manufacturer of pet food, confectionery, and other food products.
10001+ employees
H1B Sponsorship
Mars has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (2)
2022 (2)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2025-03-04Debt Financing
Leadership Team
Claus Aagaard
CFO
Meghal Sheth
CFO, Mars Wrigley India
Recent News
2025-12-12
2025-12-12
Business Wire
2025-12-11
Company data provided by crunchbase