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Uniguest · 2 weeks ago

Director of Pre-Sales Engineering (Remote U.S.)

United States

Full-time

Remote

Director/Executive

8+ years exp

Uniguest is the global leader in providing highly secure, fully managed customer-facing technology solutions. The Director of Pre-Sales Engineering will lead a team of Sales Engineers to support sales efforts for their SaaS platform, driving technical excellence and customer confidence across multiple industries.

ComputerInformation Technology

Growth Opportunities

Responsibilities

Lead, mentor, and grow a team of Sales Engineers responsible for discovery, solution design, demos, and RFP responses

Create repeatable best practices for technical engagement, demo standards, proof-of-concept execution, and solution documentation

Foster a culture of customer empathy, technical rigor, and continuous improvement

Partner with Revenue leadership to establish hiring plans, training frameworks, and performance metrics for the team

Oversee all pre-sales activities, including discovery sessions, technical presentations, architectural whiteboarding, and enterprise-grade demos tailored to industry needs

Support complex enterprise opportunities that require deep technical customization, integration strategy, scalability planning, and security assessments

Design and articulate solutions that leverage digital engagement, omnichannel delivery, video distribution, analytics, and platform APIs

Serve as a technical authority and thought leader in digital signage, video streaming, employee engagement, and multi-channel communication platforms

Collaborate with Product Management to bring field insights into roadmap planning—representing customer needs, market trends, and competitive intelligence

Partner with Marketing on messaging, product positioning, and sales enablement materials

Work with Implementation/Professional Services to ensure solution designs transition smoothly to delivery

Align with Customer Success to validate account expansion opportunities and long-term platform adoption strategies

Influence GTM and sales strategies through deep understanding of user workflows, vertical requirements, and technology ecosystem integrations

Qualification

Sales EngineeringSaaS platformsVideo distributionCloud-native architecturesDigital signageREST APIsTechnical presentationsCustomer empathyExceptional communicationTeam management

Required

8–12+ years of experience in Sales Engineering or Solutions Consulting for SaaS platforms, including at least 3+ years in a leadership role

Strong background in video distribution, streaming technologies, CDN architectures, digital signage, or enterprise communication platforms

Expertise with cloud-native architectures (AWS, Azure, GCP), REST APIs, SSO/IdP systems (SAML, OAuth), and enterprise security/compliance requirements

Exceptional communication, storytelling, and presentation skills—capable of engaging both technical and executive audiences

Demonstrated ability to drive pre-sales strategy in fast-growth environments

Ability to travel up to 40% of the time

Benefits

Competitive Benefits Package: Including health, dental, vision, and retirement plans (dependent on position, location, and eligibility).

Employee Assistance Program (EAP): Support for personal and professional well-being.

Career Development: Opportunities for advancement within Uniguest’s growing global organization, especially for exceeding ARR targets.

Performance Commission Plan: Lucrative incentives tied to ARR and pipeline growth.

Employee Recognition Rewards Program: Acknowledging outstanding contributions.

Dynamic Work Environment: Collaborate with a passionate team across sales, presales, delivery, and support, backed by industry leaders like Samsung and Cisco.