Google · 1 week ago
Program Manager II, Customer Self-Sufficiency, Google Cloud Support
San Francisco, CA, USA
Full-time
Hybrid
Mid, Senior Level
$130K/yr - $191K/yr
5+ years expGoogle is a leading technology company, and they are seeking a Program Manager to lead complex, multi-disciplinary projects within the Google Cloud Support organization. The role involves coordinating stakeholders, managing project schedules, and leveraging data analysis and AI to enhance customer support experiences.
AppsArtificial Intelligence (AI)Cloud StorageSearch EngineSEO
Responsibilities
Prioritize the most promising projects and bring together the relevant stakeholders to take them all the way through to A/B test and final rollout stage
See beyond the numbers to weave stories that rally the team around the same understanding of the roadblocks on our mission, and act as thought partner to translate opportunities into solutions and drive our product roadmap
Apply your expertise in quantitative analysis and data mining to create insight into problems our customers are trying to solve and how they engage with our product
Qualification
Required
Bachelor's degree or equivalent practical experience
5 years of experience in program or project management
Experience working with SQL, connecting and summarizing various datasets
Preferred
5 years of experience managing cross-functional/cross-team projects
Experience with research, experimentation, A/B tests, working with large datasets, statistical analysis methods and tools or maintaining data pipelines
Track record of driving program management, prioritization and delivery in a changing environment with minimal direction
Ability to work with cross functional teams in a team oriented environment
Ability to articulate findings and recommendations in a structured and clear manner to various audience
Ability to maintain high standards of accuracy, attention to detail while driven by intellectual curiosity and creatively solve problems applying a data driven approach with minimal guidance
Benefits
Bonus
Equity
Benefits
Company
Google specializes in internet-related services and products, including search, advertising, and software. It is a sub-organization of Alphabet.
10001+ employees
H1B Sponsorship
Google has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8763)
2024 (8872)
2023 (9682)
2022 (11626)
2021 (9109)
2020 (9785)
Funding
Current Stage
Public CompanyTotal Funding
$26.1MKey Investors
Andy Bechtolsheim
2004-08-19IPO
1999-06-07Series Unknown· $25M
1998-11-01Angel· $1M
Leadership Team
Sundar Pichai
CEO
Thomas Kurian
CEO - Google Cloud
Recent News
The Indian Express
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Company data provided by crunchbase