Jimmy Britt Chevrolet Buick GMC · 2 weeks ago
Customer Service and Sales (w/ Paid Training)
Greensboro, GA
Full-time
Onsite
New Grad, Entry Level
$100K/yr - $100K/yrJimmy Britt Chevrolet Buick GMC is a General Motors dealership that prides itself on delivering exemplary customer service. The role involves assisting customers with their vehicle purchases, managing inbound leads, and ensuring a positive buying experience through effective communication and follow-up.
Automotive
Responsibilities
High lead volume store requires High Energy with customer-first empathy and common sense individuals able to handle inbound Internet, phone and sales opportunities
Determination to deliver an exceptional customer experience while following a multi-media-rich, progressive sales communication process
Ability to achieve success and customer service and sales goals with good closing percentages and high CSI
Handle all incoming internet email leads, calls, and text
Be available to respond to email inquiries in a professional, well-spoken manner
Aid customers in the vehicle buying experience, using product knowledge and expertise
Direct customers to product information resources, including those available online
Check email frequently and respond to inquiries immediately
Hold yourself and others to high moral and ethical standards and conduct yourself with honesty and integrity
Understand the intricacies of an entirely online car buying experience
Develop and maintain your customer base. (We provide the opportunities; you provide the communication and follow-up efforts)
Competently utilize the CRM to manage your daily tasks (Training provided)
Keep up with Training standards and OEM product standards
Qualification
Required
Superior communication skills, both oral and written
Outstanding organizational skills
Ability to make a friend
Process oriented
Preferred
Use of social media and video technology a plus
Benefits
Paid training - ongoing both in-store and class time - at our expense
Great Insurance packages
Matching contributions 401k
Unlimited Access to NADA Training Programs
Excellent compensation with competitive bonus structure with high earning potential
Many opportunities for promotion with 3 locations. (We promote from within almost exclusively).
Industry leading technology, process and products. (We utilize the best tech to simplify the buying process, offer online sales, and ensure customer satisfaction)
Company
Jimmy Britt Chevrolet Buick GMC
We’re proud to offer a full range of vehicles from Chevrolet, Buick and GMC.
Founded in 2007
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase