Duolingo for Schools · 1 week ago
Senior Manager, Workplace Experience
Duolingo is a company dedicated to making education universally accessible. They are seeking a Senior Manager for Workplace Experience to lead strategy and operations at their Pittsburgh headquarters, focusing on enhancing employee experience and operational excellence across their facilities.
Higher Education
Responsibilities
Own and evolve the workplace operations strategy for our Pittsburgh HQ (~500 employees), ensuring our spaces, services, and experiences align with business needs and Duolingo values
Lead and develop a high-performing team—including vendor(s), contractors, and internal staff—to deliver consistently exceptional service (e.g., Pittsburgh’s F&B program)
Manage large-scale programs and budgets, balancing operational excellence with innovation, efficiency, and long-term scalability
Oversee complex projects, such as co-leading the Pittsburgh Under One Roof initiative and contributing to cross-site standards and programs in partnership with ESC peers
Act as a thought leader in workplace experience, continuously identifying trends and standard processes to enhance hospitality, sustainability, operational efficiency, and employee engagement
Represent the Pittsburgh site in company-wide planning, including strategic roadmap discussions, space forecasting, and business continuity initiatives
Cultivate strong cross-functional partnerships with IT/AV, People, Finance, and other stakeholders to ensure operational alignment and flawless workplace execution
Champion a culture of hospitality and inclusion, ensuring every employee and guest feels encouraged, supported, and connected to our mission
Qualification
Required
7–10 years of experience in workplace, facilities, or hospitality management, including team leadership and management of multi-vendor programs
Demonstrated success in strategic planning, budget ownership, and cross-functional influence
Exceptional communication and stakeholder leadership skills, with the ability to advocate for workplace initiatives across levels and functions
A data-driven outlook, using metrics to identify improvements, inform decisions, and justify investments
The ability to thrive in a fast-moving, high-growth environment with evolving needs
A bachelor's degree or equivalent experience
Ability to work full-time onsite at our Pittsburgh HQ
Preferred
Experience leading regional or multi-site workplace operations
Background in workplace strategy, space planning, or change management
A track record of designing programs that improve employee engagement and strengthen organizational culture
A deep passion for Duolingo's mission, with curiosity for language, learning, and human connection
Benefits
Equity compensation
World-class benefits
Company
Duolingo for Schools
Duolingo for Schools is a free program that allows language teachers to assign their students language-learning assignments and monitor their progress in real-time.
Funding
Current Stage
Early StageCompany data provided by crunchbase