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Winter-Dent & Company · 1 month ago

Claims Advocate - St. Peters, MO

4600 Executive Center Parkway Loop, St. Peters, MO 63376, USA

Full-time

Onsite

New Grad, Entry Level

Winter-Dent & Company is a premier independent, employee-owned insurance agency focused on client service and shared success. As a Claims Advocate, you will oversee the resolution of complex client claims, provide coverage guidance, and act as a vital subject matter expert while contributing to the company's mission of protecting valuable assets.

Insurance

Responsibilities

Provide claims-perspective guidance to servicing and production teams throughout the renewal, as applicable

Serve as primary point of contact and expert for clients, adjusters, external stakeholders, and agency employees on matters relating to specific claims or the overall claims process

Assist clients with reporting new claims, gathering required documentation, and understanding coverage, next steps, and timelines

Review claim status regularly and provide proactive updates to clients and the claims team

Advocate on behalf of clients in all claim disputes, cases, and challenges

Act as a Liase between clients and carriers when disagreements arise

Ensure claims are handled in compliance with carrier guidelines, regulatory requirements, and agency standards

Coordinate between clients, carriers, adjusters, and claims team to facilitate smooth claims handling and reduce delays

All other duties as assigned

Qualification

Insurance experienceClaims processing knowledgeP&C licenseMicrosoft 365 proficiencyClient confidentialityProfessionalismCritical thinkingTeam collaboration