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BJC Medical Group · 2 weeks ago

Senior Patient Service Representative - Cardiology

St Louis, MO

Full-time

Onsite

Mid, Senior Level

$17/hr - $25/hr

2+ years exp

BJC Medical Group is a multi-specialty physician-led organization affiliated with top-ranked hospitals in the Midwest region. They are seeking a Senior Patient Service Representative to manage administrative tasks in the cardiology department, providing support to patients and staff while training new team members.

Health CareHospitalMedical

Responsibilities

Handles telephone calls from patients and staff; forwards calls requiring triage

Performs receptionist duties with close attention to detail and professionalism

Verifies health insurance payment information and educates patients on the applicable regulations; collects payments and records data

Performs data entry of service charges, to include the assignment of diagnostic codes and the entering of all physician and clinic related charges

Coordinates information with Central Billing Office to ensure all charges are captured and properly collected

Serves as a subject matter expert; answers general and technical questions from other staff members; helps make decisions and resolve complex issues

Provides training and support to both new & existing staff

BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job