Confluence Health · 3 weeks ago
Organizational Improvement Program Manager
Wenatchee, WA
Full-time
Hybrid
Mid Level
$39.33/hr - $61.57/hr
3+ years expConfluence Health is dedicated to enhancing community quality of life through their healthcare services. The Organizational Improvement Program Manager will lead improvement initiatives and apply change management methodologies to enhance operational excellence within the healthcare system.
Health CareHospitalMedical
Responsibilities
Lead and facilitate Rapid Process Improvement Workshops (RPIWs), Kaizen events, and other structured improvement activities
Apply Lean, Six Sigma, and IDEA methodologies to assess current workflows and identify opportunities for improvement
Collaborate with cross-functional teams—including clinical, administrative, and operational staff—to co-design and implement sustainable solutions
Coach and equip sponsors, people managers, and project teams with PROSCI tools and training to support change adoption
Track and report improvement and change management metrics, including adoption rates, resistance levels, and ROI
Ensure compliance with healthcare regulations and standards throughout all improvement and change activities
Prepare and present detailed reports on initiative progress, outcomes, and recommendations to leadership
Serve as a change management practitioner using PROSCI’s ADKAR Model, PCT Model, and 3-Phase Process to guide the people side of change
Performs other duties as assigned
Qualification
Required
Bachelors Degree in Healthcare Administration, Engineering, Organizational Development, Nursing or Related Field
Minimum 3 years experience in Healthcare improvement and/or change management
Experience leading improvement events and applying structured change methodologies
Strong analytical, facilitation, and interpersonal skills
Proficiency in project management and data analysis tools
Ability to obtain PROSCI Change Management Certification within first 120 days of employment
Preferred
Certification in Lean, Six Sigma, or similar methodologies is a plus
Benefits
Medical, Dental & Vision Insurance
Flexible Spending Accounts & Health Saving Accounts
CH Wellness Program
Paid Time Off
Generous Retirement Plans
Life Insurance
Long-Term Disability
Gym Membership Discount
Tuition Reimbursement
Employee Assistance Program
Adoption Assistance
Shift Differential
Company
Confluence Health
Confluence Health is a rural healthcare delivery system that provides safe and high-quality care.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Andrew Jones
Chief Executive Officer
Recent News
2025-10-21
Confluent Health companies
2025-06-26
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