Product Manager, Vice President - Digital Channels Experience jobs in United States
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JPMorganChase · 2 weeks ago

Product Manager, Vice President - Digital Channels Experience

JPMorganChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals. As a Product Manager, Vice President in Digital Channels Experience, you will drive product innovation, manage the product life cycle, and collaborate with cross-functional teams to deliver high-quality products that exceed customer expectations.

Asset ManagementBankingFinancial Services
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Develops a product strategy and product vision that delivers value to customers
Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Develops a clear communication strategy for area of ownership; presents updates to senior leaders and communicate progress through various forums, dashboards, etc
Evaluates information gathered from multiple sources and ensure consistency
Analyze and synthesize key themes from product analytics, user experience research, competitive and market analysis, and company goals to drive product planning

Qualification

Product management experienceProduct development life cycleData analyticsCustomer experience improvementExperimentationExperience in matrixed organizationAI conceptsThrive in complexityVerbal communicationWritten communicationPresentation skillsTeam-oriented dispositionResourceful self-starter

Required

5+ years of experience or equivalent expertise in product management or a relevant domain area
Advanced knowledge of the product development life cycle, design, and data analytics
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Customer obsessed and track record of driving measurable experience improvements
Experience defining, measuring, and reporting on analytics and experimentation results
Polished verbal, written, and presentations skills; ability to articulate at the right level of detail to a wide range of audiences and stakeholders
Demonstrated ability to manage delivery timelines and risks for multiple initiatives with calmness and diligence
Team-oriented disposition and positive attitude
Ability to thrive in a complex and fast-paced environment; resourceful and a results-oriented self-starter

Preferred

Demonstrated prior experience working in a highly matrixed, complex organization
Experience with or working knowledge of agentic solutions used for solving customer problems
Familiarity with AI and Large Language Model concepts and application

Benefits

Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching

Company

JPMorganChase

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With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.

H1B Sponsorship

JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)

Funding

Current Stage
Public Company
Total Funding
unknown
1998-02-01IPO

Leadership Team

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Allison Beer
CEO of Card Services and Connected Commerce
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Dan Mendelson
CEO, Morgan Health
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Company data provided by crunchbase