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OneMain Financial · 1 week ago

Training Program Manager

Evansville, IN

Full-time

Hybrid

Mid Level

3+ years exp

OneMain Financial is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. They are seeking a dynamic Program Manager to lead, design, and manage training programs across the organization, focusing on key business drivers and delivering impactful training to enhance performance. The role involves overseeing learning programs, managing field training, and collaborating with various teams to ensure training effectiveness and compliance.

CreditFinanceFinancial ServicesInsuranceWealth Management

Responsibilities

Launch and oversee learning programs that support all key business drivers: secured lending, new money, optional products, delinquency, and people

Manage all aspects of field training for the key drivers, updates, and delivery across multiple channels (branch visits, virtual sessions, meetings)

Oversee day-to-day program tasks, milestones, and special projects

Continuously assess and improve training programs for effectiveness and compliance

Deliver instructor-led sessions (live and virtual) and facilitate large group discussions

Develop and distribute communications related to all key drivers, initiatives and training

Serve as the primary contact for assigned regions and program activities, updates, and issue resolution

Build strong relationships with field leaders, management, and team members

Collaborate with instructional design teams to create learner-centered, blended programs using emerging technologies

Conduct annual reviews and updates of training materials

Advise on new product development and training needs based on data analysis

Monitor and analyze key metrics for product sales, distribution, and training effectiveness

Develop targets and metrics to measure program success and report them to leadership

Partner with Compliance and Audit teams to ensure adherence to sales policies and procedures

Maintain necessary insurance licenses and support insurance companies/agencies

Provide subject matter expertise and respond to network inquiries or complaints

Qualification

Financial Services experienceTraining program managementProject management skillsMicrosoft Power BIField Reporting proficiencyVirtual training toolsCommunicationOrganizational skillsRelationship building