Customer Service Representative - Retail jobs in United States
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The Boelter Companies · 2 months ago

Customer Service Representative - Retail

The Boelter Companies is a leading provider in the restaurant supply, hospitality, and beverage industries. They are seeking a Customer Service Representative to deliver exceptional customer service, drive sales, and support showroom operations for both commercial and residential customers.

CommercialFood and BeverageRestaurants

Responsibilities

Assist customers with foodservice equipment and supply needs, including professional chefs, business owners, and home cooks
Process in-store transactions and phone-in orders
Create quotes and place special orders for non-stock merchandise and equipment, including timely follow-up
Support inventory monitoring, merchandising, and overall store presentation and recovery

Qualification

Customer service experienceSales experienceFoodservice industry knowledgeSAP proficiencyBasic computer applicationsPoint-of-sale systemsVerbal communication skillsWritten communication skills

Required

High school diploma or equivalent required
2–5 years of experience in customer service, sales, or the foodservice industry
Professional demeanor with strong verbal and written communication skills
Proficient with basic computer applications

Preferred

Some college coursework preferred
Familiarity with equipment and supplies used in restaurant or hospitality operations is a plus
Experience with SAP or point-of-sale (POS) systems is preferred

Benefits

Medical & Prescription Drug
Dental
Vision
Flexible Spending
Health Savings Accounts
Long-Term Disability
Basic Life/AD&D
Supplemental Life/AD&D
Short-Term Disability coverage is provided via salary continuation at a rate of 60% of your base salary.
401(k) contributions can start as soon as the first payroll of employment and include a company match.
Paid Time Off
Associate discounts at our stores
On Demand pay

Company

The Boelter Companies

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For over 90 years, Boelter Companies has served as a dedicated partner to restaurants, breweries, and distilleries all over the country.

Funding

Current Stage
Late Stage

Leadership Team

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Dan Holen
Co-Founder of Boelter Blue/Project Manager/Business Development/Sales
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Recent News

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