Kroger ยท 20 hours ago
FRONT END/COURTESY CLERK
Kroger is a well-established grocery company that prides itself on providing exceptional customer service. The Front End/Courtesy Clerk is responsible for creating a welcoming environment, assisting customers with transactions, and maintaining a clean and safe store atmosphere.
GroceryMarketingMeat and PoultryRetailRetail Technology
Responsibilities
Greet, engage, and assist customers
Process customer transactions through the check lane quickly, accurately, and efficiently
Understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy
Understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss
Understand and adhere to guidelines on restricted sale items ( i.e., alcohol, tobacco, DVDs)
Report pricing discrepancies to the Scan Coordinator
Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons
Stay current with present, future, seasonal and special ads
Adhere to all food safety regulations and guidelines
Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
Adhere to all local, state and federal laws, and company guidelines
Ability to work cooperatively in high paced and sometimes stressful environment
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to follow directions and seek assistance when necessary to resolve customer and business issues
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Must be able to perform the essential functions of this position with or without reasonable accommodation
Qualification
Required
Customer service experience
Ability to handle stressful situations
Effective communication skills
Knowledge of basic math (counting, addition, and subtraction)
Preferred
Prior experience as a Bagger or Courtesy Clerk
Benefits
A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
Valuable associate discounts on purchases, including food, travel, technology and so much more.
Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
Health care benefits
Paid time off such as vacation, sick leave, and parental leave
Mental and emotional support resources through our Employee Assistance Program
Participation in a 401(k) plan, subject to certain eligibility requirements
Group term life insurance eligible
Eligible for an annual bonus based upon company performance
Associate discounts
Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements
Robust internal training and development resources to grow your career
Company
Kroger
Kroger is a grocery retail store that provides a wide variety of product for customers and community.
H1B Sponsorship
Kroger has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (48)
2024 (64)
2023 (71)
2022 (63)
2021 (20)
2020 (29)
Funding
Current Stage
Public CompanyTotal Funding
unknown1984-09-28IPO
Leadership Team
Ronald Sargent
Interim Chief Executive Officer
Recent News
StreetInsider.com
2025-12-09
Company data provided by crunchbase