Signet Jewelers · 3 weeks ago
Jewelry Concierge
00099 - Diamonds Direct New York, NY
Full-time
Onsite
Entry Level
$25/hr - $30/hr
1+ years expDiamonds Direct is a rapidly growing jewelry company in the United States, and they are seeking a Jewelry Concierge. The role involves managing custom orders, interacting with vendors and customers, and ensuring the timely processing of orders in a fast-paced environment.
E-Commerce PlatformsJewelryRetail
Responsibilities
Responsible for accurately submitting/verifying custom orders with vendors within a specified time-frame
Oversee the Special/Custom Order Process start to finish
Calculate and quote prices
Interact with both the vendors and the customers on a regular basis
Custom Order Specialist checks the status of orders, maintains quoted time frames, and handles any potential issues
Qualification
Required
Must have 1+ yrs jewelry industry experience
Must have 1+ yrs of experience with custom jobs
Must have basic understanding of placing CAD requests with designers, vendors and knowledge of reading CAD to get cost for pieces
Must be able to pass knowledge assessment during interview process
Excellent communication skills
Knowledgeable in Excel
Knowledgeable in Photoshop
Ability to work well with a team of diverse personalities
Must be able to travel to shows a minimum of three times per year
Must Live in New York Tri-State area
Preferred
Knowledge of jewelry manufacturing a plus
Benefits
Medical
Dental
Vision
Basic Life Insurance
Voluntary Life Insurance
Long-Term Disability
Short-Term Disability
Flexible Spending Account (Medical & Dependent Care)
Retirement Plan with Matching
Vacation
Sick Time
Paid Holidays
Attractive Employee Discount
Company
Signet Jewelers
Signet Jewelers engages in the retail sale of jewelry and watches in the United States, the United Kingdom.
10001+ employees
H1B Sponsorship
Signet Jewelers has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (13)
2023 (5)
2022 (9)
2021 (17)
2020 (8)
Funding
Current Stage
Public CompanyTotal Funding
$625.27MKey Investors
Leonard Green & Partners
2016-08-25Post Ipo Equity· $625.27M
2008-09-11IPO
Leadership Team
J.K. Symancyk
Chief Executive Officer
Colleen Rooney
Chief Corporate Affairs & Sustainability Officer
Recent News
2025-12-30
2025-12-24
The Motley Fool
2025-12-10
Company data provided by crunchbase