Allus Consultoria Estratégica e Financeira · 2 weeks ago
Susquehanna Printing Company- FT Customer Service Representative Circulation
Lancaster, PA
Full-time
Onsite
New Grad, Entry LevelSusquehanna Printing Company is part of a long tradition of printing in Lancaster County, and they are seeking a Customer Service Representative to provide customer service to customers and circulation carriers. The role includes both inbound and outbound telephone responsibilities and requires availability to work every weekend.
Management Consulting
Responsibilities
Work well with staff and supervisors
PC computer operations and software products such as Newzware
Provide courteous and efficient service to all callers by answering phone promptly and courteously, and always conducting yourself in a professional, helpful, and caring manner in spite of circumstances
Inbound and outbound telephone responsibilities
Follow all Standards and Acceptance guidelines and memos
Know and understand all rates pertinent to the products and programs you sell
Maintain acceptable production and accuracy levels
Serve the needs of carriers and news dealers so they can meet customer expectations
May complete recurring reports, standard form letters and memos
May assist Circulation District Managers or management with project needs
Ability to work in a fast-paced environment
Qualification
Required
High school diploma or equivalent
Ability to speak clearly and use proper grammar
Basic typing skills
Preferred
Previous customer service experience
Benefits
4 weeks PTO to start (pro-rated for first year)
Paid Holidays
Benefits: medical, prescription, dental, vision, short-term disability, basic life insurance
401(k) with Company Match
Wellness program
Employee Assistance Program
Parental leave program
Employee Referral Program
Company
Allus Consultoria Estratégica e Financeira
A Allus é uma consultoria estratégica, fundada por dois empreendedores que sonhavam em levar a inteligência estratégica aos seus clientes.
Founded in 2016
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase