Assistant Manager - Service Experience - Clovis Crossing Rack jobs in United States
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Nordstrom · 1 day ago

Assistant Manager - Service Experience - Clovis Crossing Rack

positionClovis, CA
timeFull-time
remoteOnsite
seniorityMid Level
money$16.60/hr - $27/hr

Nordstrom is a leading fashion retailer, and they are seeking an Assistant Manager for Service Experience at Clovis Crossing Rack. The role involves coaching a team to enhance customer experience, managing financial aspects, and developing relationships to promote customer-driven initiatives.

E-CommerceFashionRetail
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H1B Sponsor Likelynote

Responsibilities

Demonstrate ownership of disciplines and process adoption with technology and innovation that enhance the customers experience
Assist the Service Experience Manager in coaching an interactive team of specialists who drive education efforts through influence and coaching to ensure the adoption of new behaviors and processes
Develop relationships with both merchandising and store teams to effectively help lead and integrate change that promotes customer driven initiatives
Assist the Service Experience Manager with financial aspects and budgets to drive efficiencies and continuous improvement within the organization
Assist with protecting security and privacy of customer information including education, compliance and disposition of issues
Perform all Service Experience, Cash Room and Communication procedures as applicable

Qualification

Customer experienceCoachingOrganizational skillsFinancial managementOperating systems proficiencyDelegation skillsTask prioritizationCommunication skillsInterpersonal skills

Required

A track record of successful results, for example, strong productivity and achievement of goals
Strong organizational, delegation and follow-through skills
Clear and effective written and verbal communication as well as strong interpersonal skills
The ability to prioritize multiple tasks in a fast paced environment
Proficiency in multiple operating systems such as, MS Windows, iOS and Android

Preferred

A high school diploma, or equivalent

Benefits

Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
401k
Medical/vision/dental/life/disability insurance options
PTO accruals
Holidays

Company

Nordstrom

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Nordstrom is an online fashion retailer that specializes in fashion, footwear, accessories, and beauty.
dateFounded in 1901
location
Seattle, Washington, USA
people-size10001+ employees
web-link
http://www.nordstrom.com

H1B Sponsorship

Nordstrom has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (147)
2024 (231)
2023 (190)
2022 (311)
2021 (280)
2020 (208)

Funding

Current Stage
Public Company
Total Funding
$969.45M
Key Investors
Ryan CohenEl Puerto de Liverpool
2024-12-23Acquired
2023-02-03Post Ipo Equity
2022-09-16Post Ipo Equity· $294.45M

Leadership Team

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Erik Nordstrom
Chief Executive Officer
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Alexis DePree
Chief Operating Officer
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Recent News

Digital Commerce 360
CPGIO adds five retail marketplaces as brand partners
2025-12-31
PR Newswire
CPGIO Expands Digital Retail Footprint with Strategic Marketplace Launches Across Nordstrom, Chewy, Lowe's, Faire, and Best Buy
2025-12-30
PR Newswire
Nordstrom Rack to Open New Location in Marlton, NJ
2025-12-16
Company data provided by crunchbase