Yurbban Hospitality Group · 1 month ago
Host(ess)
Miami Beach, FL
Full-time
Onsite
Entry Level
1+ years expYurbban Hospitality Group is a hotel group focused on creating memorable experiences through hospitality, sustainability, and authenticity. They are seeking a Host(ess) responsible for greeting guests, managing reservations, and ensuring a smooth service flow in the restaurant, all while delivering exceptional guest experiences.
HospitalityProperty DevelopmentProperty Management
Responsibilities
Welcome all guests with warmth, professionalism, and poise, delivering a refined first impression consistent with luxury hotel service standards
Manage and oversee restaurant reservations using OpenTable, ensuring accuracy, attention to guest preferences, VIP notes, and special requests
Seat guests with intention and discretion, balancing sections strategically to support seamless service flow and an elevated dining experience
Maintain continuous awareness of the dining room, pacing, and guest satisfaction, communicating proactively with servers, supervisors, and management
Assist with table setup, proper place settings, and occasional pre-bussing as needed to maintain presentation and service excellence
Provide full support to the front-of-house team during service, stepping in where necessary to uphold service standards during high-volume or peak periods
Uphold exceptional cleanliness, organization, and presentation at the host stand and throughout guest-facing areas
Act as an ambassador of the hotel and restaurant brand, maintaining professionalism, discretion, and polished communication at all times
Contribute positively to a collaborative team environment and participate in the shared tip pool, receiving a portion of team tips in accordance with established policies
Qualification
Required
Minimum of 1 year of similar roles and nature
Hold a current Food Handler Card or in the process of being certified
Ability to work under pressure and deal with stressful situations during busy periods
Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel
Must be able to stand or walk a minimum eight-hour shift
Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations
Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary
Must be able to work inside and outside at all times of the year as needed, based upon business volumes
Employee must be legally authorized to work in the United States
Benefits
Career growth opportunities within a fast-expanding group
Continuous training through Yurbban Academy
A workplace where professionalism and great atmosphere go hand in hand
Quarterly afterworks and teambuilding activities
Paid Time off, Holidays paid + your birthday off
Discounts on all national and international stays for you, your family, and friends.
Discounts on Wellness and GYMs
Health and Retirement (Health, Vision, Dental, Alternative Care and retirement plans)
Company
Yurbban Hospitality Group
Yurbban Hospitality Group is a hospitality management company that develops and manages accommodation properties.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase