BC US LLC ยท 2 weeks ago
Client Relations Coordinator
Immokalee, FL
Full-time
Onsite
Mid Level
$26/hr - $30/hr
3+ years expBC US LLC is seeking a Client Relations Coordinator who is responsible for building relationships with clients through exceptional customer service. The role involves maintaining client records, resolving inquiries, and coordinating with other departments to ensure client satisfaction.
Non-profit Organization Management
Hiring Manager
Kevin Ramos
Responsibilities
Work closely with other departments as needed for client support
Maintain accurate client records and track interactions
Communicate clearly and professionally with clients and team members
Facilitate the timely resolution of all client inquiries and requests
Generate the processing form for the Processing Department. (For orders and on-site process)
Enter all processed data in the animal management system
Enter data in the animal management system
Escalate complex and vet related customer inquiries and requests to Client Services Manager and Vet Director
Organize and provide detailed documentation of services rendered to the accounting department for invoicing
Assist management as needed on special projects
Performs other duties as assigned
Qualification
Required
High School Diploma or equivalent required
At least 3 years of experience in client services, preferably within a primate facility
Excellent verbal and written communication skills
Proficient with Microsoft Office Suite
Excellent time management skills with a proven ability to meet deadlines
Excellent organizational skills and attention to detail
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift 15 pounds
Preferred
Bachelors degree preferred
Company
BC US LLC
BC US LLC is based in SW Florida to allow us to operate close to our USA clients. BC US was founded in 2012 in SW Florida.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase