Customer Service Representative jobs in United States
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Jamaica Bearings Group (JBG) · 19 hours ago

Customer Service Representative

Jamaica Bearings Group (JBG) has been a trusted partner in the aerospace, defense, industrial, and rail markets for over 100 years. They are seeking a Customer Service Representative to prepare and submit quotations, negotiate with clients, and collaborate with internal teams to ensure accurate pricing and compliance.

AerospaceIndustrialLogistics
badNo H1Bnote

Responsibilities

Address customers’ requirements from phone, fax, mail, or EDI communications
Prepare & submit quotations to customers
Prepare cost and pricing data, Negotiate price
Review and negotiate Contract terms and conditions
Review & process customers’ orders ensuring accuracy for data entry
Expedite critical orders
Source stock for critical requirements
Review & action customer open orders
Interchange parts
Obtain certifications or test reports when necessary
Initiate customer return process
Assist accounting with customer payment issues when required
Advise customers of order progress, deliveries, discrepancies, quality
Completes all other assignments that may be required by the company

Qualification

Microsoft OfficeAS400Customer ServiceNegotiationCommunication

Required

Legal resident of USA
2-year college or technical school degree, 4 year preferred (or equivalent experience)
Proficient in English, other languages a plus
Expert in Microsoft Office applications-Outlook, Excel, One Note, and Word
High school math or better
Excellent vision, corrected and or uncorrected

Preferred

AS400 proficient-Bosanova (preferred)

Benefits

Comprehensive medical, including a company sponsored option for the employee and dependents, dental, and vision plans
Life insurance with the option to buy additional insurance for the employee, spouse, and children
401K retirement plan with a company match and a company funded pension plan
Paid time off
Paid company holidays
Tuition reimbursement

Company

Jamaica Bearings Group (JBG)

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Jamaica Bearings Group is a logistics company offering material management programs.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase