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Box Out · 1 day ago

Omni Channel Analyst

Hudson, OH

Full-time

Onsite

New Grad, Entry Level

$55K/yr - $65K/yr

Boxout LLC, a national distributor and industry leader in health and wellness product distribution for over 60 years, is seeking an Omni-Channel Analyst to join their team. The role involves working in a high-volume Omni-Channel business, assisting the Fulfillment Manager with inventory reconciliation, reimbursement claim management, data review, and communication.

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Responsibilities

Collect and submit information to external stakeholder related to filing reimbursement claims on Amazon and Walmart channel

Identify and collaborate with external stakeholder to resolve denied reimbursement claims on Amazon and Walmart channel

Perform monthly inventory reconciliation between internal and external inventory in the Amazon and Walmart channel

Prepare and post inventory adjustments related to inventory activity that occurred on Amazon and Walmart Channel

Collaborate with cross-functional teams to ensure timely and accurate month-end figures

Research and resolve customer orders that are held due to insufficient inventory in accounting system that were fulfilled by Amazon or Walmart Channel

Detect and record customer orders fulfilled by Amazon or Walmart Channel not reflected in financial results

Investigates differences in inventory receipts between internal and external data and communicate results with internal stakeholders

Communicate inbound performance issues for shipments with internal and external stakeholders

Collaborate with brand specialist and Fulfillment Manager to resolve inventory stranded at Amazon Channel

Identify process improvement opportunities and contribute to automation initiatives

Handle customer communication as needed

Perform other duties as assigned