United Fidelity Bank · 1 week ago
Office Manager II
Evansville, IN
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expUnited Fidelity Bank is seeking a Branch Office Manager II who will be responsible for maintaining an engaged and high-performing team dedicated to improving the financial wellness of customers. This role involves overseeing branch operations, managing associate performance, and driving branch performance results through strong sales and leadership.
BankingCreditFinancial Services
Hiring Manager
Stephanie Smith
Responsibilities
Manage the daily operations of the branch
Responsible for growth of the banking center by developing new deposit and loan business as well as expanding current customer relationships
Provide mentoring, coaching, support, and training for branch personnel and lower-level managers
Perform a wide variety of customer service transactions and duties
Manage all customer concerns promptly and professionally
Be proficient with our banking products and services
Open new accounts for consumers and business customers
Discuss and assist business customers with Treasury Management services
Originate consumer and mortgage loans
Cross-sell additional UFB services/products
Manage and track branch referral program
Prepare and/or manage completion of various branch reports
Supervise vault operations and procedures, vault audits and maintain appropriate predefined cash limits
Perform teller duties as needed
Responsible for overseeing branch schedules
Identify and mitigate risk including compliance, operational, financial, and reputational
Be a positive representative for the organization and promote CRA efforts in the community
Build relationships with business partners such as Realtors, builders, and business professionals as resources for referrals to aid in growth of deposits and loans
Meeting assigned individual and branch goals – deposit & loan growth, fee income & fee income waivers, cash levels, over/short etc
Perform all duties in relation to the Bank Secrecy Act under the guidance of the BSA Officer
Qualification
Required
Bachelor's degree required preferably in business related discipline
10+ years of direct banking experience will be considered in lieu of a degree
Direct supervisory experience is required
Ability to grasp and understand business concepts and issues
Ability to encourage others to seek opportunities for different and innovative approaches to addressing problems and opportunities
Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas
Ability to make critical decisions while following company procedures
Ability to understand and explain economic and accounting information
The trait of being comfortable in making decisions for oneself
Ability to complete assigned tasks under stressful situations
Ability to accept responsibility and account for his/her actions
Ability to communicate effectively with others via all mediums
Possessing the desire to continually stay focused on the needs of both external and internal customers
Ability to build effective relationships with customers, direct reports, peers, and senior leaders
Ensuring decisions are made based on policies, rules, and organizational directives
Ability to take action to reduce the organization's exposure to potential risks and reduce the likelihood that those risks will happen again
Company
United Fidelity Bank
United Fidelity Bank is a financial services provider that builds long-term relationships with its customers.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$50.75M2023-01-11Debt Financing· $25.25M
2019-11-12Debt Financing· $23.5M
2018-02-09Undisclosed· $2M
Leadership Team
Steven Rekers
Chief Financial Officer
Patrick Whitmer
Chief Risk Officer
Recent News
2023-12-23
Lehigh Acres Citizen
2023-12-23
2023-12-23
Company data provided by crunchbase