Jacob & Co · 18 hours ago
Administrative Assistant
Manhattan, NY
Full-time
Onsite
Entry, Mid Level
2+ years expJacob & Co. is seeking an enthusiastic individual to be an Administrative Assistant to their sales team. The role involves providing excellent customer service, processing sales transactions, and maintaining organization within a fast-paced retail environment.
E-CommerceFashionLifestyleRetail
Responsibilities
Greet our clients and answer our phones in a prompt, professional and polite manner as part of our team
Process sales transactions, service orders promptly; keep work organized
Provide excellent customer service in person and on the phone
Assist in daily opening or closing procedures for store consistent with policy and procedure
Maintain a positive work attitude, especially with shifting priorities
Demonstrate excellent customer service and communication skills and Retail and/or customer service experience preferred
Qualification
Required
Excellent people skills
Polished verbal ability with an outgoing personality
Excel in guest service
Computer proficiency
Ability to remain calm under pressure and adapt to changing requests
Maintain a positive work attitude, especially with shifting priorities
Meticulous with excellent organization and time management skills
Experience with Microsoft Office
Extreme professionalism working with all levels of an organization
Collaborator
Greet clients and answer phones in a prompt, professional and polite manner
Process sales transactions and service orders promptly
Provide excellent customer service in person and on the phone
Assist in daily opening or closing procedures for store consistent with policy and procedure
Professional polished appearance
Strong computer skills
General office and fast paced retail store environment
Flexibility in working hours, including Saturdays if needed
2-5 years' work experience in a luxury retail
Preferred
Demonstrated excellent customer service and communication skills
Retail and/or customer service experience
Company
Jacob & Co
For over a quarter of a century, Jacob & Co. has created revolutionary timepieces and jewelry for men and women.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jacob Arabo
Founder And Chairman
Recent News
2025-11-19
2025-11-03
Company data provided by crunchbase