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The Cook & Boardman Group, LLC · 1 day ago

Account Manager

Irmo, SC

Full-time

Onsite

Mid Level

3+ years exp

The Cook & Boardman Group is the nation’s leading provider of architectural doors, frames, hardware, and security integration services. As an Account Manager, you will serve as a trusted advisor to clients, delivering integrated solutions and managing relationships with customers and internal teams.

ArchitectureCommercialConstruction

Responsibilities

Develop and maintain strong relationships with customers, general contractors, and construction managers across assigned accounts and territories

Identify and qualify opportunities for integrated security and door hardware solutions through proactive outreach, referrals, and territory management

Conduct onsite and virtual presentations that highlight the company’s capabilities in access control, video surveillance, and openings solutions

Partner with the internal brands and divisions to ensure coordinated proposals that align access control and physical opening requirements

Collaborate with engineering, project management, and estimating teams to prepare accurate scopes, pricing, and timelines

Prepare and deliver professional proposals, RFP responses, quotes, and technical documentation in coordination with marketing and leadership

Manage sales pipeline and activity in CRM tools (e.g., ConnectWise or similar), ensuring data integrity and compliance with company processes

Stay informed of product developments, emerging technologies, and competitor activity within the security integration and door hardware markets

Facilitate handoffs to project and operations teams, ensuring smooth transitions from sale to execution

Participate in regular sales meetings and training initiatives, including continued education through internal platforms (e.g., ConnectWise)

Other relative duties as assigned

Qualification

Sales expertiseTechnical acumenProject coordinationAccess control knowledgeCCTV knowledgeBlueprint interpretationCustomer serviceCommunication skillsOrganizational skills

Required

High school diploma or equivalent; bachelor's degree in business, construction management, or a related field is preferred

3+ years of experience in sales, account management, or estimating in the security integration, low-voltage, or construction industry preferred

Understanding of access control, CCTV, intrusion detection, and/or door hardware and electronic locking systems

Ability to read and interpret blueprints, architectural drawings, and specifications

Strong verbal and written communication skills with the ability to present to both technical and non-technical audiences

Excellent organizational, time management, and follow-up skills with a proven ability to manage multiple projects and deadlines

Self-motivated and results-driven, with the ability to work independently and collaboratively

Commitment to delivering exceptional customer service and maintaining long-term client relationships

Preferred

bachelor's degree in business, construction management, or a related field

3+ years of experience in sales, account management, or estimating in the security integration, low-voltage, or construction industry

Benefits

Comprehensive Benefits: Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.

Work-Life Balance: Generous paid time off for rest, family, and self-care.

Career Growth: You’ll benefit from continuous learning, mentorship, and leadership training including access to C&B University, our in-house development program.

Supportive Culture: Innovation, creativity, and teamwork are at the heart of everything we do.

Company

The Cook & Boardman Group, LLC

For over 65 years, The Cook & Boardman Group has been at the forefront of the construction and security industries, evolving from a regional distributor into the nation’s largest provider of Doors, Frames, & Hardware Solutions and Electronic Security & Access Control.

Founded in 1955

Winston Salem, North Carolina, USA

1001-5000 employees