Simmons Bank · 20 hours ago
Consumer Default Specialist I
Little Rock, AR
Full-time
Onsite
Entry, Mid Level
4+ years expSimmons Bank is committed to bringing passion and customer focus to the business. The Consumer Default Specialist I performs various administrative and legal duties related to foreclosure, bankruptcy, repossession, litigation recovery, and loss mitigation processes, while interacting with borrowers and legal counsel to maximize recovery of non-performing loans.
BankingFinanceFinancial Services
Responsibilities
Process foreclosure actions for consumer portfolio from cradle to grave
Generate and review for accuracy all legal documents and notices associated with foreclosures
Consult with the bank’s legal counsel to determine proper foreclosure solutions that are cost effective for the bank
Prepare bidding instructions for foreclosure sales
Prepare and generate reinstatement and payoff figures along with processing receipt of funds
Ensure that all credit actions and communications with borrowers, bank counsel approvals, and documentation are appropriately documented on the bank’s core collection system and scanned and indexed to the bank’s imaging system
Ensure all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training
Performs other duties and responsibilities as assigned
Process bankruptcy actions for consumer portfolio from cradle to grave
Prepare, generate, and review for accuracy all legal documents and notices associated with bankruptcy process
Processes and documents all bankruptcy checks received by trustee
Prepare and generate reinstatement and payoff figures along with processing receipt of funds
Process repossession/replevin actions for consumer portfolio from cradle to grave
Generate and review for accuracy all legal documents and notices associated with repossessions/replevins
Consult with the bank’s legal counsel to determine proper repossession/replevin solutions that are cost effective for the bank
Prepare bidding/floor instructions for auction
Prepare and generate reinstatement and payoff figures along with processing receipt of funds from auction and borrowers
Ensure that all credit actions and communications with borrowers, bank counsel approvals, and documentation are appropriately documented on the bank’s core collection system and scanned and indexed to the bank’s imaging system
Ensure all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training
Performs other duties and responsibilities as assigned
Process judgement/garnishment actions for consumer portfolio from cradle to grave
Generate and review for accuracy all legal documents and notices associated with judgements/garnishments
Consult with the bank’s legal counsel to determine proper judgment/garnishment solutions that are cost effective for the bank
Prepare payment arrangements/settlement agreements for borrower’s pending a judgment/garnishment
Prepare and generate reinstatement and payoff figures along with processing receipt of funds from borrowers
Ensure that all credit actions and communications with borrowers, bank counsel approvals, and documentation are appropriately documented on the bank’s core collection system and scanned and indexed to the bank’s imaging system
Ensure all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training
Performs other duties and responsibilities as assigned
Process loss mitigation process for consumer portfolio from cradle to grave
Prepare, generate, and review for accuracy all loss mitigation letters sent to the borrowers during the loss mitigation process
Process and document all loss mitigation application documents received by the borrower
Communicate with customers, real estate agents, and other authorized third parties on the loss mitigation options that Simmons offers and how to apply for them
Serve as a liaison between all areas of default to ensure dual tracking is avoided
Ensure that all credit actions and communications with borrowers, bank counsel approvals, and documentation are appropriately documented on the bank’s core collection system and scanned and indexed to the bank’s imaging system
Ensure all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training
Performs other duties and responsibilities as assigned
Qualification
Required
Ability to read and comprehend simple instructions, short correspondence and memorandums
Ability to read and interpret documents such as procedure manuals, general business correspondence and/or journals or governmental regulations
Ability to read, analyze and interpret financial reports and/or legal documents
Ability to write routine reports and business correspondence
Ability to respond in writing to customer complaints, regulatory agencies or members of the business community
Ability to effectively present information in one-on-one and small group situations, to customers, clients and other employees in the organization
BS/BA Degree in Business, Finance, or a related field is required, or Four to six years of work-related, on-the-job training, and/or vocational training
MS Office programs
Strong time management, oral, written, and presentation skills
Company
Simmons Bank
Simmons Bank serves customers through its rock-solid commitment to integrity, excellence, collaboration, and growth.
1001-5000 employees
H1B Sponsorship
Simmons Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (12)
2023 (3)
2021 (5)
Funding
Current Stage
Public CompanyTotal Funding
$625.09MKey Investors
Eosera
2025-09-09Post Ipo Debt· $325M
2025-07-22Post Ipo Equity· $300.07M
2024-10-15Grant· $0.01M
Leadership Team
Daniel Hobbs
Chief Financial Officer at Simmons Bank
Chris Van Steenberg
Executive Vice President, Chief Operating Officer
Recent News
Arkansas Business — Business News, Real Estate, Law, Construction
2025-12-22
2025-12-19
Company data provided by crunchbase