Sartorius · 18 hours ago
Field Service Engineer - TAP (Ambr) - Remote - Bay Area
United States
Full-time
Remote
Entry, Mid Level
$80K/yr - $105K/yr
2+ years expSartorius is a global life science company seeking a dynamic entrepreneurially spirited Field Service Engineer based remotely in the San Francisco, CA (Bay Area). In this role, you will support cutting edge equipment, manage installations and commissioning, calibration, and preventative maintenance across a range of systems.
BiotechnologyHealth CareManufacturingPharmaceutical
Responsibilities
Perform installation & commissioning, calibration, preventative maintenance and break fix repairs across a range of systems
Responsible for maintaining fault finding data, and feedback of product performance data to customers and internal groups within Sartorius. Additionally, you will acquire in-depth product knowledge and demonstrate self-improvement
Perform a variety of in-house service activities in the Delaware office as needed
Follow all service procedures to ensure that Sartorius’ customer information and product software/configuration is up to date and accurate
Keep accurate records of time, expenses and work performed
Make independent decisions regarding the repair of field equipment based on service level agreements and customers support contract agreements/details
Collaborate with teams to escalate system issues that cannot be resolved to the relevant Product Support Engineer, Customer Support Engineer and the Hardware Resource Coordinator
Do you enjoy traveling? You will travel up to approximately 80% (primarily within an assigned territory)
Qualification
Required
Must reside within a commutable distance to the Bay area
Associate degree in mechanical/electrical engineering or equivalent military or trade school certificates in electronics/electrical technology
Formal training in mechanical/electrical hardware set-up and configuration. Field or building services engineering experience would be considered in lieu of a formal qualification
2+ years' experience of working in a commissioning/test or field service/support environment within high-tech engineering/manufacturing company – ideally on capital equipment
Valid Driver's License and passport or the ability to obtain one
Experience of electrical, mechanical & I/O fault-finding at system and component level
Must have experience with and be competent in measuring AC/DC voltages
Ability to communicate effectively and establish sound relationships with team members and customers
A good understanding of mechanical/electrical drawings
Proven problem-solving skills
Ability to effectively train and manage customers in the use of our products
Computer literate and familiarity with MS Office
Good understanding of mechanical and electrical schematics
Installation of software and firmware updates/testing
Calibration of control systems, e.g. temperature and/or volume
Identification with our core values: Sustainability, Openness, Enjoyment
Preferred
Experience with automation and or robotics is a huge plus
Knowledge of clean room protocols, drug discovery, process development, cell culture technologies and GMP environments would be advantageous
An understanding of both Mammalian and Microbial cell cultures
Bioreactors and their use to grow cell culture
Experience of configuring PCs and installing software packages (Windows OS)
Benefits
Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings
Retirement Savings Plan: 401 k (with generous company match)
Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account
Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate
Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service
Company
Sartorius
Sartorius helps its customers to develop and manufacture biotech medicines reliably, quickly, and economically. It is a sub-organization of Sartorius.
10001+ employees
H1B Sponsorship
Sartorius has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (27)
2023 (14)
2022 (21)
2021 (24)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
$3.21B2023-09-07Post Ipo Debt· $3.21B
1990-07-10IPO
Leadership Team
Joachim Kreuzburg
Chairman of the Executive Board | CEO
Florian Funck
CFO
Recent News
Company data provided by crunchbase