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Frost · 20 hours ago

Endpoint Specialist I

Austin, TX - Main Office

Full-time

Onsite

Entry Level

1+ years exp

Frost Bank is a leading U.S. bank dedicated to exceptional banking, investment, and insurance services. They are seeking an Endpoint Specialist I to maintain endpoint systems, provide support for end-user devices, and train new users on hardware and software.

Banking

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Provide break/fix support for phones, computers, and printers to ensure that endpoint technology assets function at optimal level

Install new and updated end-user devices across the bank and network hardware at branches to ensure Frost branch technology is up to date and to maintain a continuous replacement cycle

Train new users to use hardware and software in order to maximize total work efficiency

Always take action Integrity, Caring, and Excellence to achieve all-win outcomes

Qualification

Desktop operating systemsCustomer support practicesMobile devicesPrintersPrint serversMicrosoft computer appliancesTraining new usersInstalling cablingNetwork equipmentCommunication skillsProblem-solving skills

Required

1+ years of experience in a help desk or endpoint role

Strong working knowledge of desktop operating systems and peripherals, mobile devices, and printers and print servers

Strong working knowledge of customer support practices in an enterprise environment

Excellent written and verbal communication skills

Proficient in Microsoft computer appliances

Preferred

Experience installing cabling and network equipment

Benefits

Medical, dental, vision, long-term disability, and life insurance

401(k) matching

Generous holiday and paid time off schedule

Tuition reimbursement

Extensive health and wellness programs, including our Employee Assistance Program

Referral bonus program + more!

Company

Frost

Glassdoor4.2

Frost provides banking, investments, and insurance services to businesses and individuals throughout Texas.

Founded in 1868

San Antonio, Texas, USA

5001-10000 employees

https://www.frostbank.com/

H1B Sponsorship

Frost has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (10)

2024 (8)

2023 (19)

2022 (6)