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Unisys · 23 hours ago

Senior Delivery Manager (East Coast, U.S. - Based)

Contractor-NonUnisys-USA/CT

Full-time

Onsite

Senior Level

6+ years exp

Unisys is a global information technology company, and they are seeking a Senior Delivery Manager to provide strategic leadership and operational oversight for the Delivery Management group. The role involves managing client-facing projects, ensuring high-quality service delivery, and overseeing project planning and resource allocation.

Business DevelopmentInformation ServicesInformation TechnologyManagement Information SystemsSoftware

No H1B

U.S. Citizen Only

Responsibilities

Provide leadership and guidance to subordinate leaders and professional delivery staff, fostering collaboration, accountability, and high performance

Oversee end-to-end delivery of assigned programs and projects, ensuring execution is on time, within scope, and on budget

Serve as a 24/7 Duty Manager every five weeks for a restricted account, providing immediate response to infrastructure and application availability issues requiring urgent attention

Act as an escalation point for critical program and project issues, driving rapid response, coordinated execution, and timely resolution

Manage executive-level customer relationships, ensuring transparent communication, expectation alignment, and high customer satisfaction

Collaborate with senior Unisys and client leadership teams to facilitate communication, mitigate risks, and address emerging issues

Ensure appropriate resource allocation, capacity planning, and workload balance across delivery teams

Monitor project and service delivery financials, including cost control, budget variance analysis, and optimization of profitability

Drive continuous improvement across delivery processes, issue management, and team operations

Oversee performance and deliverables of third-party providers and subcontractors to ensure alignment with contractual and project requirements

Operate effectively in a fast-paced environment with shifting priorities while maintaining high standards of execution

Qualification

Delivery managementApplication delivery lifecycleProject managementExecutive-level communicationComplex service deliveryRelationship managementDynamic environment adaptabilityLeadership experience