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The Hartford · 1 day ago

Director of Software Engineering – Servicing Applications & Cloud Transformation

Charlotte, NC

Full-time

Hybrid

Senior Level, Lead/Staff

$167K/yr - $250K/yr

10+ years exp

The Hartford is an insurance company committed to making a difference and providing opportunities for growth. They are seeking a highly experienced Director of Software Engineering to lead the transformation from legacy automation to advanced AI workflows, overseeing engineering strategy and execution to enhance customer service.

Auto InsuranceCommercial InsuranceEmployee BenefitsFinanceFinancial ServicesInsuranceLife InsuranceProperty Insurance

No H1B

Responsibilities

Build, manage, and mentor software engineering teams, fostering innovation and collaboration

Assess current systems and develop a comprehensive plan for modernization

Work closely with AI platforms, data science, data engineering, and cloud infrastructure teams to design, deploy, and optimize AI solutions in compliance with enterprise architecture and governance standards

Partner with Product Management, Process Optimization, Customer Success, Operations, and the Transformation Office to ensure engineering efforts support business objectives

Design and implement cloud-based solutions using microservices, event-driven architecture, and modern cloud technologies

Create APIs to enable data interoperability and support MCP server development across business units

Automate manual testing and integrations using AI productivity tools and GenAI pipelines

Ensure all solutions meet performance, security, and regulatory requirements

Monitor project performance, manage resources, and oversee budgeting

Stay current with emerging technologies and industry trends to drive ongoing innovation

Qualification

Cloud platforms GCPCloud platforms AWSCloud platforms AzureMicroservices architectureGenAI enablementAPI developmentUI frameworks AngularUI frameworks ReactEvent-driven architectureLeadership skillsProblem-solving skillsCommunication skills

Required

Bachelor's or Master's degree in Computer Science, Engineering, or related field

10+ years of software engineering experience, including leadership roles in cloud transformation and financial systems

Strong expertise in GCP, AWS, or Azure cloud platforms and microservices architecture

Proficiency in UI frameworks (Angular, React), API-first solutions (RESTful services), microservices, and event-driven architecture (Java, SpringBoot, AWS Kinesis/Kafka, Spring Batch)

Experience building advanced servicing solutions on platforms like Pega and Salesforce

Proven track record in modernizing on-premises applications and migrating to cloud-native solutions

Hands-on experience with GenAI enablement, including CoPilot adoption for co-development and software delivery automation

Deep understanding of customer service systems, processes, and compliance

Excellent problem-solving, communication, and leadership skills