Apply on Employer Site

Endurance · 1 month ago

Learning & Development Facilitator

United States

Full-time

Remote

Senior Level

$28.85/hr - $31.25/hr

5+ years exp

Endurance is a rapidly growing company that provides best-in-class auto repair coverage to customers. They are seeking a Learning & Development Facilitator to create and deliver Sales training programs, manage new hire onboarding, and mentor current employees to enhance their skills and performance.

Automotive

Responsibilities

Participate in the full life-cycle of new Endurance Sales employees’ onboarding and training experience. Engaging new Sales team members to ensure set up prior to training, delivering the training, and facilitating a handoff meeting with management

Develop new employees into successful team members to be transitioned to a team manager with a high probability of success in their hired role

Monitor and mentor current employees to elevate their skill level to reach new goals

Build relationships with management to identify departmental training needs

Utilize and create training tools such as PowerPoints, handouts, job aids, reference guides, and more that can be deliverable resources for training purposes

Become efficient with the Learning Management System technology capabilities and create needed courses using the company’s preferred LMS platform

Communicate regularly with the training department team members in support of cross-class facilitation and support

Network and build relationships with team members in the departments you provide training support for

Prioritize and engage new and current employees using multi-channel training methods and communication

Other duties as assigned or as business needs arise

Qualification

Sales Training FacilitationClassroom ManagementPublic SpeakingInstructional DesignLearning Management SystemMicrosoft OfficeCoachingMentoringProblem SolvingTeam Player

Required

5 – 8 years + of Sales Training/ Facilitation and/or Classroom Management experience preferred in a high volume environment (agency and/or corporate experience)

Proven work experience in training, facilitation, developing employees, and coaching

Confident, captivating, and effective public speaker

Devoted to the education growth, and success of each learner

Strong initiative and solid judgment abilities/skills

Successfully convey complex materials and processes

Customer and employee experience focused

Ability to multi-task, prioritize, and manage time effectively

Ability to recognize a problem or potential problem and react quickly and effectively

Must be a proactive and enthusiastic team player

Punctuality and dependability are crucial

Microsoft Office (including Outlook, Excel, PowerPoint, and Word) and Adobe Acrobat