Prolink · 3 weeks ago
Client Relationship Manager Coordinator (2025-3209)
Honolulu, HI
Full-time
Hybrid
Entry Level
1+ years expProlink is a premier workforce solutions organization committed to providing a world-class experience to its clients and talent. The Client Relationship Manager Coordinator position supports day-to-day operations by addressing client and account needs with a high level of service and responsiveness.
EmploymentHuman ResourcesProfessional ServicesRecruitingStaffing Agency
Responsibilities
Provide virtual, in office or on-site administrative support to internal stakeholders and clients during the submittal and start process
Add talent submissions to the roster and coordinate with pre-screeners to secure candidates
Assist with timecard collection as needed
Create new placements and confirm assignment starts, including offer letters, compliance emails, verifying contact information, and updating placement details
Process pay rate changes for talent currently on assignment
Support talent selection, onboarding, compliance, and ongoing talent management activities
Approve placements when necessary
Communicate with internal teams regarding account updates, extension offers, and talent-related changes
Assist with client communications and administrative tasks related to talent compliance files, onboarding, and assignment details
Participate in the preparation and delivery of daily/weekly reports and Quarterly Business Reviews (QBRs) for clients
Provide status reports and project updates to internal teams
Ensure accurate, real-time data entry across all systems, including job details, new starts, extensions, rate changes, and status updates for talent and placements
Serve as a subject matter expert in all preferred Vendor Management Systems (VMS)
Support Joint Commission and Relias compliance initiatives as needed
Identify and recommend process improvement opportunities
Perform other related duties as assigned
Qualification
Required
1+ years of experience in a related field
Requires working knowledge and skills developed through formal training or work experience
Identifies the problems and all relevant issues in straightforward situations, assesses each using standard procedures, and makes sound decisions
Works within established procedures with a moderate degree of supervision
Excellent interpersonal, communication, coordination, customer service, leadership, and sales skills
Able to be flexible and adaptable to meet tight deadlines, deliver results, and quickly pivot based on shifting priorities in a fast-paced work environment
Able to use a variety of business or technical programs to complete tasks
High level of integrity, motivation, accountability, perseverance, and alignment with Prolink's values
Respond to requests in a timely fashion
Ability to provide additional coverage beyond the scope of the regular responsibilities listed, as needed
Preferred
Candidates with additional and relevant experience, education, licensing, or certification beyond the role's requirements and/or specific to the nature of Prolink's business will be given additional consideration in the candidate selection process
If all minimum requirements are met, candidates with unique and/or diverse qualifications will also be given additional consideration
Company
Prolink
At ProLink, not only do we help people find great jobs, we build lasting relationships with them and with our clients.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$0.01MKey Investors
Liquid Intelligent Technologies
2025-07-07Seed· $0.01M
Leadership Team
Mark Arnett
Chief Financial Officer
Chris Layden
COO
Recent News
Kelly Services, Inc.
2025-08-07
Company data provided by crunchbase