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Advocate Aurora Health · 3 weeks ago

Communications Operator - PM

Advocate Good Shepherd Hospital - 450 W Highway 22

Full-time

Onsite

Entry Level

$18.50/hr - $27.75/hr

1+ years exp

Advocate Health is the third-largest nonprofit, integrated health system in the United States, and they are seeking a Communications Operator. The role involves answering calls, responding to emergencies, and maintaining communication systems within the hospital environment.

Health Care

H1B Sponsor Likely

Responsibilities

Answer all incoming/internal calls on the AMCOM/Alcatel system. Direct calls to the appropriate department/individual. Aid callers dialing out

Respond to any signals from the emergency panel and wall. Follow policy and procedure to alert all required personnel involved in the emergency. Monitor cameras and notify Public Safety if necessary

Page hospital personnel upon request. Overhead page to announce emergencies, codes, drills, etc. Exchange/troubleshoot broken pagers as needed and maintain database

Perform minor phone repairs and exchange, replacing handsets, cords, etc. as needed on staff and patient rooms. Log and report trouble in to the Telecom analyst and/or AMCOM

Provide documentation on various logs, reports, projects, etc

Maintain personnel work schedule in a professional manner, being flexible and covering absences when needed. Arriving for scheduled shifts in time to be logged in and ready to take calls at start time

Qualification

English fluencyKeyboarding skillsTyping 30 wpmMulti-taskingPatienceCompassionCommunication skillsDetail oriented

Required

High school diploma or equivalent

1 year experience

Ability to speak English fluently

Good communication skills

Good keyboarding skills

Must type 30 wpm preferred

Ability to see/utilize information from board, screens, over-head monitors and alarm panels

Must be detail oriented

Ability to work in a fast-paced environment

Must be a good multi-tasker

Must be patient and compassionate with callers

Must be able to sit thru shift

Ability to lift up to 35 pounds without assistance

Preferred

Must type 30 wpm preferred

Benefits

Paid Time Off programs

Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

Flexible Spending Accounts for eligible health care and dependent care expenses

Family benefits such as adoption assistance and paid parental leave

Defined contribution retirement plans with employer match and other financial wellness programs

Educational Assistance Program

Company

Advocate Aurora Health

Glassdoor3.7

Advocate Aurora Health is a Healthcare

Founded in 2018

Milwaukee, Wisconsin, USA

10001+ employees

https://www.advocateaurorahealth.org/

H1B Sponsorship

Advocate Aurora Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)