Blue Water Thinking · 18 hours ago
Enterprise Command Center - Business Line Management Instrumentation Engineer (Dynatrace)
United States
Full-time
Remote
Mid, Senior Level
$75K/yr - $95K/yr
5+ years expBlue Water Thinking is a company that supports Federal clients in achieving their Agency goals. They are seeking an Enterprise Command Center – Business Line Management Instrumentation Engineer (Dynatrace) to implement and maintain Dynatrace monitoring capabilities and improve visibility into system and application performance.
AdviceHealth CareTechnical Support
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Implement and maintain Dynatrace monitoring, including installing/configuring OneAgent
Build and enhance Dynatrace dashboards and support basic reporting and performance insights
Support integration of monitoring alerts with cloud environments such as AWS and Azure
Troubleshoot and resolve monitoring and instrumentation issues to ensure reliable visibility
Work assigned tasks in ServiceNow, documenting work and progress clearly
Assist with onboarding/offboarding systems and devices in Dynatrace (and related monitoring tools as needed)
Collaborate with technical teams to ensure monitoring coverage aligns with system and mission needs
Qualification
Required
Bachelor's degree in computer science, engineering, or a related technical discipline with 5+ years of relevant experience OR HS diploma/GED with 13+ years of relevant experience
5+ years of experience in technical support involving system design, integration, or operations
1+ year of hands-on experience with Dynatrace, including: OneAgent installation/configuration, Dashboards and basic analysis, Dynatrace APIs (basic familiarity acceptable), Cloud alert integration exposure (AWS/Azure)
Ability to provide technical input to APM solution development and continuous improvement initiatives
Demonstrated experience performing requirements analysis, including identifying requirements and deficiencies in hardware/software products
Knowledge of reviewing current APM capabilities, identifying monitoring gaps, and recommending remediation actions
Ability to advise customers on monitoring solutions and provide training/knowledge transfer on monitoring tools
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Must be able to obtain and maintain the required Federal Public Trust clearance for this role
Preferred
Experience supporting the Department of Veterans Affairs (VA)
Experience with ServiceNow (incident/request/task workflows and task board usage)
Excellent verbal and written communication skills
Benefits
Health insurance (medical, dental and vision)
Paid time off
Federal holidays
Matching 401(k) plan
Company
Blue Water Thinking
Blue Water Thinking provides medical claims management, IT Program Management, and healthcare services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
M
Michael Cardarelli
CEO
Recent News
2025-12-24
Washington Technology
2025-08-27
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