Lodge Cast Iron · 3 weeks ago
Part-time Brand Ambassador
South Pittsburg, TN
Part-time
Onsite
New Grad, Entry LevelLodge Cast Iron is a company dedicated to manufacturing American-made cookware with a rich history spanning over 125 years. They are seeking a Part-time Brand Ambassador who will warmly welcome guests, share product knowledge, and create memorable experiences that connect customers to the Lodge brand.
Consumer GoodsDronesManufacturing
Responsibilities
Welcome guests warmly, offering your full attention and creating an environment where everyone feels seen and valued
Ask thoughtful, guest-centered questions to learn about cooking habits, experience level, and preferences
Share product features, usage tips, and care information with confidence and clarity, weaving in the heritage and craft behind each piece
Offer personalized recommendations that match the guest's needs, using your understanding of our product line and brand story
Pay attention to the story behind the numbers—when a particular skillet is resonating with guests or a quiet afternoon reveals an opportunity, you lean in with curiosity and share insights that strengthen the team's ability to serve
Support daily operations, including opening/closing tasks, register transactions, restocking, and back-of-house organization, moving confidently through each task
Maintain a clean, visually appealing, and guest-ready sales floor that reflects Lodge's standard of excellence
Contribute to a positive, respectful team culture where everyone's success is celebrated—stepping in naturally to support a colleague during busy moments and sharing what's working in your guest conversations
Adapt your approach throughout the day, using quieter moments to deepen product knowledge or refresh displays, then shifting seamlessly into host mode when the floor fills with guests
Support product replenishment, shipping/receiving, and merchandising as needed to keep the store guest-ready
Represent Lodge's commitment to heritage, service, and storytelling in every interaction
Qualification
Required
A naturally welcoming, present, and people-focused personality who treats their work with personal ownership and pride
Confidence in starting conversations and building rapport with guests, guiding them through Lodge's story in ways that feel authentic and meaningful
Curiosity about both our products and our guests—noticing patterns, asking 'why,' and using those insights to create even better experiences
Adaptability that feels effortless, whether you're serving someone new to cast iron, engaging a returning collector, or adjusting to the day's changing rhythm
Ability to lift up to 30 pounds and perform physical tasks such as bending, kneeling, and climbing
Comfortable using point-of-sale systems and following store operational routines
Preferred
Retail or customer-facing experience preferred, especially in service-driven environments
Team-oriented mindset that understands exceptional hospitality is a collective effort—bringing a strong work ethic, personal accountability, and genuine support for colleagues
Comfort with technology as a tool that helps you serve better—whether using point-of-sale systems, mobile devices for product details, or helping guests connect with our Lodge community through apps
Company
Lodge Cast Iron
Lodge is America's largest and oldest manufacturer of cast iron cookware.
Founded in 1896
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
M
Mike Otterman
CEO/President
Company data provided by crunchbase