CLIENT SERVICES ANALYST, FCH - IT SERVICE DESK jobs in United States
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Froedtert Health ยท 1 day ago

CLIENT SERVICES ANALYST, FCH - IT SERVICE DESK

positionUnited States
timeFull-time
remoteRemote
seniorityMid Level
money$23.66/hr - $36.20/hr
date3+ years exp

Froedtert Health is a regional health network that operates eastern Wisconsin's only academic medical center. The Client Services Analyst position is responsible for assisting end-users with hardware and software issues, as well as addressing inquiries about business applications on the hospital's network.

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H1B Sponsor Likelynote

Responsibilities

Helping end-users who are having any computer related hardware or software problem for Froedtert & Community Health's Information Systems
Responding to questions regarding the functionality, performance and availability of business applications running on the hospitals' network

Qualification

Help Desk experienceMicrosoft OfficeWindows operating systemsIT services knowledgeAnalytical skillsMulti-tasking abilityInterpersonal skillsProblem solving skillsDocumentation skills

Required

Three or more years of relevant Help Desk and customer service experience is required
Knowledge of computer/network principles at a level normally acquired through completion of an Associate degree in a relevant technology field or acquired through a combination of education and experience is required
Broad knowledge of IT services, applications and infrastructure
Working knowledge with computer skills utilizing and supporting Microsoft Office and Windows operating systems
Professional interpersonal skills in communicating with all levels of hospital personnel, vendors and IT staff
Strong analytical, documentation and problem solving skills
Ability to manage multiple tasks

Preferred

Experience in hospital or healthcare setting is preferred

Benefits

Paid time off
Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
Academic Partnership with the Medical College of Wisconsin
Referral bonuses
Retirement plan - 403b
Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

Company

Froedtert Health

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Froedtert Health is a health system that provides cost-effective health care to residents in Wisconsin.
dateFounded in 1980
location
Milwaukee, Wisconsin, USA
people-size10001+ employees
web-link
http://www.froedtert.com

H1B Sponsorship

Froedtert Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2023 (6)
2022 (6)
2020 (2)

Funding

Current Stage
Late Stage
Total Funding
unknown
2023-04-11Acquired

Leadership Team

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Mark Behl
Executive Vice President and Chief Operating Officer
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