MRM · 19 hours ago
Account Supervisor
Birmingham, MI
Full-time
Onsite
Mid, Senior LevelMRM is a modern relationship marketing agency that delivers transformative creative solutions at the intersection of business, culture, and technology. As an Account Supervisor, you will be responsible for monitoring and guiding the execution of all work delivered from the agency, ensuring excellent client service and effective management of resources across departments.
Marketing & Advertising
Responsibilities
Build relationships with the appropriate client level
Understand the internal and external process for execution
Be intimately familiar with the client’s brand, product, market conditions and competitors
Manage the day-to-day work flow
Review agency proposals and recommendations
Ensure weekly status report is completed and kept current
Recap client comments to internal partners through a Contact Report
Develop project briefs and obtain necessary approvals, both internal and external
Help draft, in partnership with Strategy, creative briefs, and communicate briefs to Creative, Production and Traffic
Ensure all work is accurate, reflects client comments, meets brand requirements and is on strategy
Ensure all work is delivered on time
Review appropriate work in progress prior to client presentation
Participate in weekly staff meeting
Attend interdepartmental briefing
Assist in hiring, managing, developing and promoting junior team members
Manage client’s budget within agency
Work closely with upper management to identify and suggest solutions on how to improve interdepartmental and account team morale
Support the Account Director’s leadership
Develop proactive business building ideas
Keep abreast of current trends and the latest technological advances
Keep manager appraised of work
Know exactly where everything is at any given time!
Qualification
Required
Digital/website management background
Ability to develop and alter new processes as needed
Experience in working with creative teams to translate brand guidelines into deliverables
Strong interpersonal skills to foster optimal department and client relationships
Be both a team player and team builder
Be a problem solver
Ability to establish priorities and objectives and make realistic commitments
Ability to balance the needs of the client with the agency
Ability to head off potential conflicts and problems before they materialize, and have strong problem solving skills
Ability to work independently and willingness to take assignments readily
The confidence to offer unsolicited suggestions and ideas
Desire to maintain and continually improve personal knowledge base
Ability to change course of action when appropriate or necessary
Ability to handle pressure and stress without sacrificing quality
Ability to maintain constructive project goal direction in the face of unanticipated time constraints
Superior organization skills and be detail oriented
Professional and positive attitude
Ability to juggle multiple assignments
Ability to work in a fast-paced environment
Excellent communication skills, both written and oral
Great listening skills
Computer literate; proficient in MS Office Suite
Company
MRM
MRM is a modern relationship marketing agency that builds enduring brand relationships.
Founded in 1982
1001-5000 employees
H1B Sponsorship
MRM has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (3)
2023 (7)
2022 (4)
2021 (3)
2020 (7)
Funding
Current Stage
Late StageLeadership Team
Joe Toppe
Global Chief Technology Officer
Jay Zivotovsky
CFO MRM//McCann East
Recent News
Campaign Brief Asia
2023-12-25
2023-12-25
2023-12-25
Company data provided by crunchbase