Apply on Employer Site

Greenway Health · 1 week ago

Director, Product Management - Clinical Automation

United States

Full-time

Remote

Director/Executive

10+ years exp

Greenway Health is committed to building the future of healthcare technology and fostering an inclusive environment. The Director of Product Management – Clinical Automation will shape and execute the product vision for intelligent automation and GenAI, overseeing the clinical product portfolio and ensuring solutions enhance the clinical experience for physician practices.

Health CareInformation TechnologyMedicalSoftware

Responsibilities

Develop and execute a comprehensive product vision and roadmap for Greenway's Automated Healthcare Practice and ambulatory care solutions, aligned with the company's long-term strategic goals, leveraging intelligent automation, data, and GenAI to drive customer value and business outcomes

Own the end-to-end clinical experience and entire product lifecycle for ambulatory care solutions, including clinical workflows, documentation, decision support, and quality-related capabilities (excluding interoperability, care coordination, and patient engagement), from concept to market leadership and ongoing optimization

Conduct in-depth market research and competitive analysis to identify high-growth opportunities, emerging trends in ambulatory care technology, and clinician pain points, translating them into differentiated capabilities that drive adoption, engagement, and competitive advantage

Champion a data-driven and user-centric approach to product development, leveraging user research, analytics, and market insights to inform product decisions and ensure intuitive and exceptional experiences for ambulatory care providers and patients

Serve as the executive voice of the clinician and the business, balancing usability, outcomes, and commercial viability

Operate as General Manager (GM) for the clinical product portfolio with full accountability for business performance, including revenue contribution, cost management, and profitability

Own and manage product-level P&L, including forecasting, investment planning, and trade-offs across scope, sequencing, and resourcing

Define, own, and report on key performance indicators (KPIs), including but not limited to: provider adoption and engagement, provider time saved / workflow efficiency gains, revenue growth and attach rates, gross margin and cost-to-serve, and return on investment (ROI) for automation and AI initiatives

Partner with finance and executive leadership to ensure clinical investments are aligned to business priorities and growth objectives

Partner closely with engineering to deliver scalable, high-quality, AI-driven clinical solutions embedded natively within Greenway's EHR

Leverage GenAI and automation as foundational capabilities to reduce clinician burden, increase productivity, and unlock measurable economic value

Make informed build vs. buy decisions, including evaluating, negotiating, and managing strategic partnerships that accelerate time-to-value and improve financial outcomes

Balance near-term delivery commitments with long-term platform investments and margin considerations

Lead, mentor, and develop a team of Product Managers, fostering a culture of innovation, collaboration, and ownership, flexing team structure and capacity based on business priorities and delivery needs

Partner with key stakeholders across the organization (sales, marketing, engineering, customer support) to drive product initiatives and achieve business objectives

Collaborate closely with go-to-market teams to define pricing, packaging, positioning, and lead the development and execution of launch strategies that drive adoption and revenue, ensuring successful commercialization and sustained customer adoption

Represent the clinical product vision and business outcomes internally and externally, including speaking at industry conferences, engaging customers, partnering with market influencers, and showcasing product leadership and thought leadership

Maintain roadmap ownership while ensuring regular alignment and check-ins with senior product leadership

Qualification

Product ManagementHealthcare ITP&L AccountabilityAI-driven SolutionsMarket ResearchData-driven Decision MakingUser-centric DesignLeadershipCommunication SkillsCollaboration

Required

Bachelor's degree in business administration, healthcare administration, or a related field

10+ years of experience in product management, with a proven track record of success leading product teams in the healthcare IT space, specifically within the ambulatory care market

Demonstrated experience developing and executing high-impact product strategies that drive revenue growth and market share

Strong GM and business ownership mindset, with demonstrated P&L and KPI accountability

Ability to connect product strategy to financial outcomes and customer value

Demonstrated success driving provider adoption and engagement through workflow-centric design

Excellent communication and executive-level influence across engineering, finance, and go-to-market teams

Data-driven decision maker with the ability to define, measure, and act on business and product performance metrics

Comfortable operating in ambiguity and making high-impact trade-offs

Passion for transforming the clinical experience through intelligent automation and AI