Razny Jewelers · 2 weeks ago
Client Services Associate
Addison, IL
Full-time
Onsite
New Grad, Entry Level
$22/hr - $23/hrRazny Jewelers is a luxury retail company specializing in jewelry and watches. They are seeking a Client Services Associate to manage repairs and services for watches and jewelry, assist customers, and support the sales team with orders and concerns.
Retail
Hiring Manager
Nicole S.
Responsibilities
Accept watches and jewelry for repair and services
Evaluate items’ condition and clearly identify necessary repairs
Communicate instructions for servicing and enter information clearly into the POS system
Responsible for merchandise transfers
Assist sales team with customer orders
Assist customers with concerns
Facilitate delivery of merchandise to customers
Qualification
Required
Previous customer service experience
Ability to maintain composure in high pressure, fast-paced environment
Good listener and communicator
Organized and good at multi-tasking
Comfortable at handling phone calls and in person correspondence
Professional and welcoming presentation
Demonstrates attention to detail and has a sense of urgency
A passion for the jewelry industry
Preferred
Experience in a luxury retail environment strongly preferred
Company
Razny Jewelers
For over 70 years, Razny Jewelers has been Chicagoland's favorite family owned & operated jeweler.
Founded in 1951
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Michael A. Razny
Partner
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