Generis Tek Inc · 2 hours ago
Operations Lead / PM
Chicago, IL
Contract
Onsite
Senior Level
$40/hr - $42/hr
5+ years expGeneris Tek Inc is seeking an Operations Lead / PM for a contract role in Chicago, IL. This position involves delivering optimal results through the execution of initiatives that support the NA CRS, engaging with field colleagues to ensure effective service delivery and achieving business objectives.
Information Technology & Services
Hiring Manager
Megan Bell
Responsibilities
Partner with the NA CRS Operations Manager II and the Client Service Delivery Organization to deliver optimal results through coordination and execution
Provide tracking support to the Operations Manager where needed
Support the Account Specialist organization and CRS COO organization to meet our 3x3 objectives
Drive key change and transformation initiatives identified by senior management
Escalate situations promptly where there are system limitations/challenges and/or resistance to change around onboarding and utilization, and remediate quickly
Develop and support strategy around 2026 onboarding, taking into consideration learnings from 2025
Qualification
Required
Bachelor's Degree
Minimum 5 -7 years - Operational, data analytics, and/or communications experience
Strong project management, organizational, and communication skills
Aptitude to understand key drivers of success and performance
Proficient in MS Office and Excel (Pivot Tables, VLookups)
Able to work in a complex global matrix environment
Preferred
Insurance Brokerage experience a plus
Company
Generis Tek Inc
Generís Tek is an elite IT staffing firm headquartered in Chicago, IL offering long-term, short-term, temporary-to-permanent and direct placement staffing.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase