Castlerock Asset Management, LLC. · 2 weeks ago
Night Auditor
Westin Nashville, Nashville, TN, US
Full-time
Onsite
New Grad, Entry Level
$20/hr - $20/hrCastlerock Asset Management, LLC. is seeking a Night Auditor responsible for verifying and balancing daily financial transactions at the hotel. This role involves providing exceptional customer service to guests during the overnight hours while ensuring the accuracy of financial records and safety of the premises.
Asset ManagementCommercial Real EstateHospitalityReal Estate
Responsibilities
Perform end-of-day procedures, including running system reports, balancing accounts, and identifying and resolving discrepancies
Post room charges, food and beverage charges, phone charges, and other miscellaneous charges to guest accounts accurately
Process guest check-ins and check-outs efficiently and courteously during the overnight shift
Handle guest inquiries, requests, and complaints promptly and professionally, escalating issues to management as needed
Prepare and distribute daily revenue and statistical reports to relevant departments
Reconcile credit card transactions and prepare bank deposits
Maintain accurate records of all financial transactions
Ensure the security and safety of the hotel and its guests during the night
Conduct regular property walks to monitor safety and security
Respond to emergency situations and follow established protocols
Operate the hotel's property management system (PMS) effectively
Prepare for the next day's business by ensuring sufficient supplies and a clean and organized front desk area
Assist with setting up the breakfast area as needed
Light cleaning duties in the lobby and front desk area
Respond to guest requests for wake-up calls
Run errands as directed by management
Assist other departments as needed during slow periods
Stay updated on hotel policies, procedures, and promotions
Participate in training sessions as required
Qualification
Required
High school diploma or equivalent required
Previous experience in a hotel front office or accounting role is highly desirable
Basic understanding of accounting principles and procedures
Excellent computer skills, including proficiency in Microsoft Office Suite (Word, Excel)
Strong verbal and written communication skills
Ability to work independently with minimal supervision
Must be able to work overnight shifts, including weekends and holidays
Preferred
Associate's degree in accounting, hospitality, or a related field preferred
Familiarity with property management systems (PMS) is an advantage
Company
Castlerock Asset Management, LLC.
Castlerock is a premier real estate development and asset management firm specializing in unique-and-distinctive commercial properties designed to enhance and enrich the communities they serve.
Founded in 2018
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Hubert Worrell IV, CPA
Chief Financial Officer
Eduard Torres
Chief Information Officer
Recent News
Seattle TechFlash
2025-09-17
Business Journals
2023-06-05
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