Vermont Mutual Insurance Group · 3 weeks ago
Senior Commercial Lines Underwriter
Vermont Mutual Insurance Group is seeking a Senior Commercial Lines Underwriter to perform a full range of policy underwriting functions related to commercial lines of insurance. The role involves accepting or declining risks, determining appropriate coverage levels, and preparing policies for issuance while managing an assigned underwriting territory.
Financial ServicesInsurance
Responsibilities
Process requests for quotes on and applications for new business:
Review and analyze request/application to determine acceptability under current company guidelines and policies, seeking additional information from agents as needed; prepare worksheets documenting analysis; approve or decline, determining appropriate terms for accepting risks, considering exposures, amount of coverage, need for inspection reports, corrective measures, and the like
Notify agent of/explain reasons for decisions to decline; give agents quotes
Prepare application and related forms for rating; review completed rating and all forms following rating for accuracy and completeness; initiate actual issuance of the policy, annotate approval prior to routing task to be issued
Assign reinsurance if necessary
Ensure that all policy documents and internal processing forms are completed
Order survey/inspection if needed; review inspection results, determine appropriate follow up actions, if indicated, and notify agents
Process policy renewals: review policies coming up for renewal; initiate pre-renewal notices to agents; if policy is to be renewed and all necessary information obtained, process for rating and issuance
Process policy endorsements: review for completeness of information and acceptability of risk; obtain additional information if needed; process for rating and issuance
Process cancellations and non-renewals at anniversary or expiration dates:
Review agents' requests for cancellation to verify compliance with legal requirements, cancellation date, etc.; obtain additional information if needed
Approve and route for internal processing and formal cancellation
Initiate company cancellations and non-renewals, ensuring that legal notice requirements are met; execute cancellation request, ensuring that all proper documentation is completed
Process mid-term cancellations, at agency or company initiative, for non-payment, increase in hazard, or other allowable reasons, ensuring that all legal requirements are met, and work with the manager to obtain permission from State Insurance Commissioner if necessary
Review losses to detect frequency or severity problems; suggest changes to improve loss ratio and monitor potential problem policies; initiate cancellation if problems continue and no alternative coverage approaches are viable
Perform key liaison functions with agents within assigned geographic area: solicit information for quotes, give quotes, explain declined business, discuss problems or unusual situations, provide agents with a wide variety of information related to policy and coverage options, encourage continuing business, and the like
Perform as needed agency visits including attendance at company functions or agent conventions
Demonstrate a superior commitment to customer service through prompt response to agents, effective negotiation, and overall workflow management
Confer regularly with manager, other underwriting staff and other company personnel to plan, coordinate and evaluate activities, exchange information, investigate and resolve problems, consult regarding acceptable risks, and the like
Research unusual underwriting questions or problems
Perform a variety of filing and recordkeeping tasks associated with assigned underwriting functions
Assist as needed in the training of new underwriters, and assist in daily oversight of other underwriters
Assist staff with difficult or unusual problems or tasks
Keep abreast of relevant changes in legal requirements, industry standards and trends, company policies and guidelines, and so forth
Provide feedback with regard to marketplace trends, competitor information and improved processes and efficiencies
Utilize and understand the software that is necessary to perform job: e-mail, web, word processing, spreadsheets, rating software, AS/400, Imageright, Reference Connect and automated phone system
Serve on departmental or company committees as assigned
Perform other duties or special projects as required or as assigned with little oversight
Qualification
Required
Associate's or bachelor's degree in business or other appropriate discipline plus 5 or more years of industry experience including at least 5 years of commercial lines underwriting experience with an insurance company, or a combination of education and experience from which comparable knowledge and skills are required
Excellent math, analytical and problem-solving skills
Good writing skills
Proficiency with Microsoft Word, Excel and Outlook
Strong interpersonal skills; ability to represent the company and deal courteously and effectively with agents, as well as company personnel and others outside the company, in carrying out the varied liaison and account servicing functions of the job
Preferred
Experience with Imaging systems, Reference Connect and AS400 preferred
Benefits
Incentive compensation
Benefits eligible
Company
Vermont Mutual Insurance Group
Vermont Mutual Insurance Group is an insurance company that offers inland marine, personal, and commercial insurance products.
Funding
Current Stage
Growth StageRecent News
2025-07-10
2025-04-22
2025-04-17
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